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Quantrell Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My Retirement Vehicle

I have always been more than pleased with the Volvo staff in purchasing my auto as well as it being serviced. All questions are answered and explained in a professional manner that is comfortable for me in understanding what needs to be done. Thank you all for outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Thank you for choosing Quantrell Volvo.

Follow up on recent inadequate service

Everything looks and feels like the car is now operating better but too soon to tell. I hope I will not have to return for another visit for this issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julena- Thank you for giving us the opportunity to make the necessary repairs to your vehicle covered by Quantrell and Subaru. Thank you for choosing Quantrell Auto Group.

Lonnie watts

Service was completed to my satisfaction and within the time as I was told.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a positive review. We greatly appreciate you as a customer. Thank you for choosing Quantrell and we hope to see you again!

Volvo - always the best

The process in this dealer is quick, efficient, and friendly. Great reputation of the Volvo dealer and cars. Best car to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we are doing. We truly appreciate the reviews and excellent star ratings. Thank you for choosing Quantrell Volvo and we hope to see you again soon!

2019 S60 from Quantrell

The car was ready to go and the staff were very friendly and helpful. My salesperson was not available on the day I picked up the car, but the the rest of the staff knew all about my purchase and had everything prepared.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know about your purchase experience with Quantrell Volvo. We truly appreciate hearing back from our customers. We hope you enjoy your 2019 S60. - Quantrell Auto Group Team

So great user friendly

They are super great Such user friendly people. Provide the best personal care. Please thank them for me they provide the user the best feeling that they really care about you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We truly appreciate you taking the time to leave a positive review and giving us an excellent star rating. Thank you for choosing Quantrell and we hope to see you again soon! - Quantrell Auto Group

Personal service

Mr. Bridges knew what I wanted, and had the car pcked out for me. I only looked at that car, felt like I got a good trade in, and that was that. It's a super car, and I am happy with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review. We are glad to hear that you had a pleasant experience at Quantrell. Please come back and see us again soon!

Excellent salesman!

No pressure salesman!, and everyone we had contact with were polite and friendly. And I got a fair trade in for my first Forester!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Micheal- Your satisfaction is important to us, so we want to sincerely thank you for choosing Quantrell Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Good job

good job! Car seemed to run *better* than before the repair. I also appreciated the updates on when to expect the finished car. MiMi (receptionist) was diligent about responding to my text messages promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us and letting us know how well our staff did during your service! Thank you again for choosing Quantrell Cadillac and we hope to see you again.

Great service, very clean vehicle

The sales associate was great to work with and he listed to my needs on the purchse of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience at Quantrell Cadillac. Have a great day!