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Thayer Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (50 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanks

Go Johnny! I am loving my Traverse the process was awesome! Talking to the finance guy was very understandable love the process. I will be my family to you Johnny real soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience!

no more thayer cars

every since I have purchased a car from thayer I have had nothing but trouble with it threw out the 2 yrs I have owned it from transmission to now the electrical system I have put money after money in it and having a family of 5 we are already struggling with everything and we still owe on the car. I've about had enough of it and to say just come and get it because we can't afford it anymore. my wife works full time and has threw this pandemic that's her work car but enough is enough

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 353-5751 to discuss your concerns, as your satisfaction is of utmost importance to us.

Buying a new Chevrolet Equinox

Excellent job and the salesman was thorough, answering all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Thayer Chevrolet! We hope to see you soon!

Good Deal easy to work with

They are always easy to deal with and always give a good deal. Only complaint is finance guy tried to push insurance even after I told him no.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change: tire rotation

Good service, I like setting the appointment on line,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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oil change and tire rotation

No fuss, no muss. In and out without an issue. Everyone was friendly and service orientated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Casey is tops in Customer Service

Casey was very helpful! Everyone from the dealership was extremely polite. Worth the short trip from Toledo area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service!!!

I had a dead battery on one of the coldest days so far this year and Thayer sent someone to my house to jump my car. Cody was the one who came to my house and he was so helpful and nice! I then drove over to the Chevrolet service shop and they took excellent care of me! I truly felt like they did everything they could to get me in and out of there as quickly as possible and they did everything they could to get my car back to the original condition. Thank you all so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A few things to take care of.

Three in one half, there was a lot found that I was not aware of plus they found things that wasn't leaking before I took it in

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Equinox 2018

This is my second car buying experience with Thayer Chevrolet. I came back to Thayer for the second car because I was so pleased the first time. They are attentive, thorough and very competent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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