Reviews
Write a reviewEquinox
I had a great experience at this dealer. I liked that the salesman wasn't pushy. I told Him what I was looking for and that is exactly what he showed me. No more..no less. After I purchased my car there I have talked to other people that highly recommend the service department which makes me feel all the better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Corollla
Facilities and staff were excellent!! Made the experience an enjoyable one!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Warranty Service
The service person was very responsive to questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David Archer
Good not great customer service, prices are extremely high compared to other repair shops
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
car repair
Excellent they had the part I needed in stock fixed my car and was back on the road in a little over an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Department
Great service, friendly people. Fresh coffee and snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
This was the absolute best car buying experience i have ever had. Anthony spent a great deal of time teaching me about my new car and making sure i knew how to use the many extras the car has! I have already recommended Thayer Chevrolet and Anthony Kirk to everyone i have talked too! I will never go to another dealership again. The financing paperwork was all ready for me when i went to pick up the car and done very quickly, which i really appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thayer Chevy Service
Some people would rather have root canal surgery than take their car in for service of any kind. Thayer service center make a trip to the service dept. a pleasant experience. The staff is pleasant and helpful, the waiting room is a comfortable place to wait for the service to be completed. I have been a licensed driver for 56 years and Thayer service center is the cleanest service center I have ever seen. L Klein
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2008 Equinox repairs
Everything on my repair list was corrected. I appreciated the car I was given to drive for a day while the repairs were made. I own the car and was the one bringing it in for repairs but they put all the paperwork in my husband's name who already had an account there. I don't understand why they couldn't use my name. This survey came addressed to him, yet I am the one completing it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Service and Friendly Staff
My experience at Thayer in BG was great! Their staff are friendly and made the buying process quick and easy! I never felt pressured at all. I will definitely continue to use them for all my car needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
