Reviews
Write a review2009 CHEV MALIBU
Excellent Customer service. I was very appreciative of the Car Dealer (Joe) and Finance Department (Josh); I got a great purchase at a great price! Thanks again for such an pleasurable shopping experience. Sincerely, Carla Neal 4193290360
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service comment
Excellent service. Friendly staff. The person in charge was very friendly, and answer all my questions. My appointment was faster than I expected, and I am very satisfy with the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience with trading-in and buying new!
I was blown away by the personal and professional service that the associates gave me at Thayer Chevrolet! Now that my wife and I are parents, we had considered trading in our subcompact car, but were unsure of how much we would get in trade-in value. The staff at Thayer gave us all the information we needed, and walked us through the process. When it came time to fill out the paperwork, they made it super simple to make the upgrade to our new Trax - our new favorite ride! Thank you Trevor, Rachel, and Tony for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
Salesman was very friendly and all the staff was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
It is a very nice and clean facility. My oil was changed in a timely manner and my car was even washed. I was completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2014 Camaro RS
Excellent dealership. Drove 7 hours from NY to purchase a vehicle from them and they made the process easy and actually enjoyable. Price was excellent as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trevor at Thayer Chevrolet, Bowling Green, Ohio
Trevor and Thayer Chevrolet went above and beyond to deliver an exceptional product in an very professional and customer service focused process! Awesome staff, fantastic Malibu Premier and my committment as a valued customer to tell everyone I know about Thayer! Thank you for your support of Military members and our families who believe in your safety concious vehicles! Sincerely, Tim & Joan Drill
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
servicing
excellent as usual, and on time................thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great dealership
outstanding very easy and comfortable. treaver is a great salesman. rachael was very nice. no high pressure. i would highly recomend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As Always
Every time I go to Thayer for service, I get exceptional quality treatment. I bought the car in another state and started taking it to Thayer after moving here for it's regular oil change and maintenance inspections. They never take more time than they estimate they will need, don't try to talk you into things you don't need, and they are truly an honest and caring establishment. I'm always leery of car salesmen and dread shopping for a new one but have decided that this dealership is where I will buy my next car because of the service they provide.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase