Reviews
Write a reviewSubaru Outback
Purchased a Subaru Outback . The dealership is in the town I live in and we wanted to keep our business local. I have purchased vehicles from this company before. Friendly sales staff and attentive to our needs.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for your continued patronage, Michael. We truly appreciate your business!
Auto service
Fast, friendly and efficient service department!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jack! We're glad to be of service to you.
Robert Newton
Over all it was pretty good, I hate negotiating trade-in price they say Subaru has one of the highest trade-in values but it is not conveyed at the dealership level. Sales person was very accommodating.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reviewing our dealership, Newt. We very much appreciate your business.
Quick, Responsive, and Informational
Thelen Honda and Gregg Katt makes purchasing a car easy and time saving. All of the paperwork was completed with an hour and out the door with my new Honda Civic with Hatchback 2017. I've been going to Gregg and Thelen Honda for my past 6 honda vehicles. Couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to hear you have continually had a great experience with Gregg, Karen! We truly appreciate your repeat business here at Thelen Honda.
My visit to Thelen Honda
I was only getting an oil change, but I was greeted professionally by the service staff and the work was completed in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reviewing our dealership, Roche. We appreciate your business!
New car
Great experience no pressure by the salesman, Tony was great to work with he took his time to explain everything to us, fair trade-in value on the car we were trading in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for leaving us a review, Sandy! We are so pleased to hear about your experience with our Subaru sales specialist Anthony Christie. We hope that you are enjoying your new Outback and we look forward to seeing you again in the future!
Vehicle Service Work Well Done
Attentive staff that kept me informed on progress of repair work. Clear explanation of vehicle issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reviewing our dealership, Jim. We appreciate your business!
Then Service
The Thelen service and repair team are very professional and courteous. They are attentive to the needs of their customers. Even though going to get your vehicle serviced is not considered ideal, they make the process as painless as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lisa, thank you for the kind words! We appreciate your continued patronage and we are glad to hear that we've been able to make the process as painless as possible!
Subaru Tribeca
Very fast and friendly! Worked with me to get me what I wanted and the payment I asked for! Five days after I bought it the engine light came on, next step is to see if they help me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback, Deanna. Please give us a call about the engine light and we'd be happy to help!
Oil change & tire rotation
Oil changed. Tires rotated. Disappointed car wasn't washed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Janet! We're sorry your vehicle wasn't washed. The car wash may have been down for maintenance that day. We apologize for the inconvenience!