Reviews
I was very pleased with my warranty service and oil
I was very pleased with my warranty service and oil change I received yesterday at Spitzer Kia. I love my KIA Sportage Hybrid I was so happy when Rose Desirae made arrangements for me to get a ride home while the service was being done. Rose was very sweet and is an asset to your service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that Desirae's efforts met your satisfaction. Desirae is definitely an asset to our team and we be honored to hear of your kind words. Safe travels!
Wonderful fast quality service.
Wonderful fast quality service. Desiree Rose always very helpful and professional. MANSFIELD KIA is a FANTASTIC service center!! . The Findlay KIA service center is TERRIBLE, UNPROFESSIONAL & INCOMPETENT take your KIA to Mansfield!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this 5-star rating! We are glad that Desirae provided you with quality and efficient service during your recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Went in for my first oil change on my 2025 Kia Soul and I
Went in for my first oil change on my 2025 Kia Soul and I was in and out in good time. I appreciate the efficiency of Desirae Rose.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that Desirae's efforts met your satisfaction. We hope to see you again when the time comes for your Kia's next service. Safe travels!
Linda is always very nice and caring about her customers.
Linda is always very nice and caring about her customers. Always comfortable working with her.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrea, thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Linda is consistently kind and helpful. We hope to see you again the next time you are in need of automotive service!
Ronald Stephan was very helpful in finding us exactly
Ronald Stephan was very helpful in finding us exactly what we wanted. Ronald Stephan was very patient and answered all of our questions. The buying process was quick and easy. Ronald Stephan and the rest of the staff are the best in the business. I am already telling family and friends to buy their next vehicles at Spitzer Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Corrina and William, thank you for your positive review! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that Ronald took exceptional care of you. We are honored by your willingness to refer us to others. Wishing you the safest of travels in your new ride- on behalf of the entire team!
Linda Briggs was very helpful and Courteous.
Linda Briggs was very helpful and Courteous. She met us on arrival and had us set up for service immediately. The work was done as promised and on time. Very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, Thank you for taking the time to leave us this positive review! We are thrilled that Linda provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
We had a good experience here.
We had a good experience here. I would definitely recommend to our family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us! Your kind recommendation means so much to us and we hope for an opportunity to work with you again.
Ron Stephan was knowledgeable, polite, helpful which made
Ron Stephan was knowledgeable, polite, helpful which made my buying experience very easy. Everyone I’ve encountered during my several years of using this dealership makes me feel confident in continuing to trust returning.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Ron was both kind and helpful. Congratulations on your new vehicle! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
We had a good experience here.
We had a good experience here. I would definitely recommend them to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review and recommendation! Providing a top-notch experience is always our goal, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
In the fall of 2024 my Kia Stinger was recalled by
In the fall of 2024 my Kia Stinger was recalled by the manufacturer. It was serviced and upon pick up it overheated with in 2 miles and was returned and serviced. This happened a total of 4 times. One involved in it being towed. No fault of Linda's but the service department needs some serious updates
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jerry, Thank you for your time and patience. We are very sorry to hear that your 2024 KIA Stinger was services multiple times and still overheats. We understand how important transportation is so we would like to resolve this as soon as possible. Please give us a call at our dealership and ask for the Service Manager or the General Manager. We would love to help!