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Spitzer Kia Mansfield

(339 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (855) 570-2034 (855) 570-2034
Used (419) 469-1035 (419) 469-1035
Service (855) 346-3845 (855) 346-3845

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Kia Mansfield from DealerRater.

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Great customer service got me in and out in a timely

Great customer service got me in and out in a timely manner with the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Doug, thank you for your excellent review! We are honored to have had the opportunity to work with you, and we are delighted that our team provided you with a smooth, 5-star experience. Congratulations on your new vehicle! Safe travels!

Fast oil change and car wash.

Fast oil change and car wash. Little time spent eatching the tv in the waiting area while drinking their free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Alan, thank you for sharing your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are delighted that our team took great care of you and your automotive needs. Safe travels!

The Spitzer KIA dealership Service department in

The Spitzer KIA dealership Service department in Mansfield is always courteous, efficient, and friendly whenever I have service which includes the scheduling person on the telephone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tami, we appreciate your positive review and we are happy to hear that our team consistently provides you with the quality care that you deserve. We hope that you continue to choose us for all of your future automotive needs!

Friendly, they accommodate you, drive you to shopping

Friendly, they accommodate you, drive you to shopping while waiting on service to be completed. Professional and Linda Briggs is very customer friendly and serves each customer with care and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Peggy, thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that Linda was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Consumer response

Great experience at Spitzer, shout out to Linda Briggs for how she cares for each customer.

Consumer response

Very satisfied

Ron Stephan and the entire staff of Spitzer Kia helped

Ron Stephan and the entire staff of Spitzer Kia helped make my car purchase very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, thank you for your excellent review! Providing a smooth and efficient experience is always our goal, and we are glad that Ron's efforts met your satisfaction. It is our pleasure to assist you in anyway possible. Congratulations on your new ride!

I purchased a Kia Soul from Lane Lafleme at Spitzer Kia

I purchased a Kia Soul from Lane Lafleme at Spitzer Kia in Mansfield, Ohio. I would highly recommend Lane to anybody going to Spitzer. Lane is very knowledgeable, professional, friendly, helpful and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, thank you for leaving Lane this positive review and recommendation! We are so glad that Lane provided you with 5-star service. We greatly appreciate the opportunity to work with you and we warmly congratulate you on your new Kia Soul!

I was gelped by desirae rose she greeted me as soon as I

I was gelped by desirae rose she greeted me as soon as I arrived and they run on time, they explain everything before doing it and show you what something looks like so you know it's bad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tracy, Thank you for your kind review! Offering thorough and efficient service is so important to us, and we are glad that Desirae provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

service was great had 60000 mile work done it was done

service was great had 60000 mile work done it was done quickly desirae rose helped me get everything done good job thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeff, thank you for sharing your positive experience with us. We are happy to hear that Desirae got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Great.

Great. Desarea Rose was so friendly and sweet. Informed us everything that was being done to our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sonja, thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Desirae provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

We are very happy with our choice of a Telluride and very

We are very happy with our choice of a Telluride and very pleased with our salesman Matt Cline. He made the experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Keith, thank you for your 5-star rating! We are happy to hear that Matt took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new Telluride!