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Spitzer Kia Mansfield

(285 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (855) 570-2034 (855) 570-2034
Used (419) 469-1035 (419) 469-1035
Service (855) 346-3845 (855) 346-3845

Reviews

(285 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Kia Mansfield from DealerRater.

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We love Spitzer Kia!

We love Spitzer Kia! Everyone here is so friendly and knowledgeable. The staff truly cares about their customers and goes above and beyond to help. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dustin, We appreciate your positive review and recommendation! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Linda Briggs is always friendly and helpful.

Linda Briggs is always friendly and helpful. Gets you the best deal on your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robin, We appreciate your positive review and we are happy to hear that Linda was both kind and helpful. We hope to see you again the next time you are in need of automotive service!

Wait time was short.

Wait time was short. Staff was friendly. Always great service. They have a great waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us! We are pleased to hear that our team provided you with top-notch service. Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

Desirae Rose was very professional, friendly and

Desirae Rose was very professional, friendly and courteous. My maintenance service was timely and they gave me a complimentary car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathy, thank you for your 5-star rating! We are glad that Desirae got your automotive needs taken care of- quickly and efficiently. It is our pleasure to serve you. Safe travels!

Alex Reed was a great help.

Alex Reed was a great help. We’ve purchased multiple cars at Spitzer Kia and Ron has always helped us in the past. Ron was off the day we went in and Alex stepped right in. Alex was professional, knowledgeable, and not at all pushy. Thank you Alex for another great experience at Spitzer Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Zachariah Kevin, thank you for your excellent review! We are honored by your continued business, and we are so glad that Alex took exceptional care of you during your most recent visit. It is our pleasure to assist you in any way possible. We wish you safe travels! If there is ever anything more that Ron, Alex, and the team may help you with, please do not hesitate to give us a call.

Colton Conley was very attentive to our need.

Colton Conley was very attentive to our need. He was personable and professional. Although our issue was not resolved, he was and is determined to find a resolution. He followed up with a call and scheduled us into another check-up to find the problem. I would most definitely hire Colton if I were interviewing for an individual with an engaging/friendly, professional nature .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jill, thank you for taking the time to leave Colton this 5-star rating! He will be delighted to hear of your kind words and to know that you deeply valued his assistance. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Our salesman Ron Stephan and everyone at the dealership

Our salesman Ron Stephan and everyone at the dealership we worked with was extremely helpful and courteous. Ron was awesome at bringing cars inside for us to look at since it was raining outside. He was working with us and another customer simultaneously and was doing a great job of dividing his time between the both of us so we were both taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your positive review! We are honored to have had the opportunity to work with you, and we are glad that Ron took great care of you. Please do not hesitate to give us a call if there is ever anything more that Ron and the team may help you with.

Enjoyed my time while waiting for my car thank you for

Enjoyed my time while waiting for my car thank you for the fast service would be nice to get discount prices or coupons for next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and feedback. We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Linda Briggs was very friendly and great to work with in

Linda Briggs was very friendly and great to work with in the service department! I'll definitely have my Kia serviced there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are so glad that Linda was both kind and helpful throughout your visit. We look forward to continue serving you and your automotive needs with our best care in your visits to come. Safe travels!

Anthony McQueen is the absolute best, most down to earth

Anthony McQueen is the absolute best, most down to earth and amazing salesman I have ever had the pleasure of working with! I drove an hour and 40 minutes to work with this dealership and I do not regret one bit. I will recommend every one I meet to him and Spitzer Mansfield. Jake in finance was absolutely phenomenal as well! Honestly this is the most incredible dealership all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, thank you for your excellent review! We are honored that you made the drive to visit us, and we are glad that Anthony and Jake provided you with 5-star service. They will be happy to hear of your very kind words. Wishing you the safest of travels- on behalf of the entire team!