Reviews
Fantastic buying experience: zero pressure, excellent
Fantastic buying experience: zero pressure, excellent pricing, and knowledgeable sales staff. This was the fastest and most pain free car buying experience I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you so much for taking the time to leave us this excellent five-star review! We are thrilled to hear about your fantastic buying experience and appreciate your kind words. Our team takes great pride in providing a stress-free and knowledgeable car buying process, and it's heartening to know that you felt zero pressure and found our pricing excellent. We understand that purchasing a car can be a significant decision, and we aim to make it as smooth and enjoyable as possible for our customers. Your satisfaction and feedback mean a lot to us at Hello Mazda of San Diego, and we hope to continue exceeding your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Thanks again for choosing Hello Mazda of San Diego, and safe travels in your new vehicle!
All of the representatives were cordial and extremely
All of the representatives were cordial and extremely helpful. They were very knowledgeable and answered all of our questions perfectly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman and manager were excellent.
Salesman and manager were excellent. Made the process easy. Had several cars available to choose from. Took the time after purchase to show features on car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel is pretty good at giving us full information!
Daniel is pretty good at giving us full information! I really enjoy the car buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They took their time to show my daughter the car she was
They took their time to show my daughter the car she was interested in and explained the features. Then they worked with us on our trade-in and the other features on more expensive trims. But no pressure.. It took some time to get all the paperwork done because we had to make one change. But my daughter is very happy at the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been coming here for over a year and I always get
I have been coming here for over a year and I always get the best service! The staff are kind, courteous, and considerate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for a service issue (covered under warranty) and
Came in for a service issue (covered under warranty) and was treated with such care and compassion. Being that I don’t know a whole lot about cars, I always worry about employees ignoring my concerns and not fixing enough, or forcefully suggesting I pay for services that I don’t need. Jade was so good with her communication and made me feel very comfortable with her. Would highly recommend this dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and car services.
Great customer service and car services. They now do car washes which is a plus! checking in and out is quick and easy. Recommend doing online appointment and waiting at walking distance shopping center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
For most people buying a car is terrifying.
For most people buying a car is terrifying. Hello Mazda recognizes that and they have the perfect solution. No haggling, no sales person saying "I'll have to ask my manager", etc. Factory price is listed, no mark ups, and then they discount the listed price. Ruben was awesome, he answered my web request about a specific car, and promptly, sent me a video of the car I wanted. Several days later we went to the site, met with Ruben and the next day I drove away in my new 2023 red Mazda CX30. He spent lots of time with me showing me how everything works. He helped me register the Mazda app and then sowed me how it works. I can't say enough great things about the whole experience, but I can say I'm beyond happy with my car and the way I was treated. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mazda was so great!
Hello Mazda was so great! Can’t wait to see what the new building will do for their space.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car