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Hello Mazda of San Diego

(912 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 5 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(912 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hello Mazda of San Diego from DealerRater.

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Came to the dealership for my first 5,000 miles service

Came to the dealership for my first 5,000 miles service and done less time as promised!!! The problem was, as I was on the way home "low oil level" appears in the gage board as I'm forced to fight the traffic in the freeway to get to a nearest safe spot to check the engine oil level. Checked it once, twice and three times but the dipstick won't show any presence of oil. In short, service dept. drained the oil out but forgot to refill. After a phone call or two Jade Adams my Mazda Advisor came to my rescue and fill out 5 quarts of oil to my car and provided me a loaner to get me home. My advisor called me the next day told me that my car oil level was not bone dry and still got 2 quarts left in the oil pan that won't show in the dipstick. They test drove and test drove it myself and it appears everything's normal. They said they fired the employee who works in my car and I cancelled my maintenance contract in Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone I interacted with was extremely helpful,

Everyone I interacted with was extremely helpful, knowledgeable and not pushy in the slightest. Process was smooth and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our dealer Robert Keller was absolutely amazing!

Our dealer Robert Keller was absolutely amazing! He answered all our questions and made our experience enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was a fantastic experience working with both Kacey and

It was a fantastic experience working with both Kacey and the manager, whose name I can’t pronounce or spell. Sorry but super nice and it was as easy as can be. I love my Mazda! Zoom zoom!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Robert was extremely helpful and professional in finding

Robert was extremely helpful and professional in finding me the best car. His passion for mazda is real.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They did a good job showing me the car and got me through

They did a good job showing me the car and got me through the process quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly and helpful dealer.

Friendly and helpful dealer. They worked hard to complete the sale on good term and provide great services afterward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly dealer.

Friendly dealer. They work hard to close the sale on good term and provide great services after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic from start to finish, under promise over

Fantastic from start to finish, under promise over deliver! Andre was great and everyone would give you a warm welcome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and efficient.

Friendly and efficient. Robert K was ready with cars ready matching our wants. Transparent and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.