Reviews
Write a reviewExcellent Service
Visiting John Hine Mazda was a great experience. My Wife and I walked in with an idea of what we wanted in a vehicle and came out with much more thanks to Mr. Kalevitch. He was very attentive to our needs in a vehicle. He helped through the process making it so easy, walking in and out. Thank you to John Hine Mazda and especially Tyler Kalevitch for you assistance. We couldn't be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Satusfied
Hines Mazda has great customer service. I did not feel pressured and I truly enjoyed my car buying experience. My salesperson was kind and knowledgeable. Great car buying experience I ever had and I've purchased 6 cars in my lifetime. Keep up the good work Hines and thanks Craig!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Most pleasant car buying experience ever!
Our first encounter at John Hine Mazda was with Mike Torres who greeted us outside the showroom before we even entered the door! He was very helpful showing us the car we were interested in, and informed us of buyer incentives we wouldn't have otherwise known about. When we returned a few days later, it was Mike's day off, but we were assisted by Brett Dooley, who took over where Mike left off during our previous visit. Brett was as knowledgeable and helpful as anyone we have ever met when buying a car. He even told us about Mazda perks, features and services we never even knew about because the dealership we bought our car from 3 years ago never told us about them! Keith Gonzales was very friendly and patient as he walked us through the purchase of the car even though he had already put in a LONG day when we came in late and it was 9PM before all of the paperwork was finished! Our heartfelt thanks to Mike T., Brett D. and Keith G. from John Hine for making the purchase of our new Mazda the best car buying experience we have ever had in the 15 car purchases we have made during our 31 years of marriage! Sincerely, Dennis and Marcy H. San Diego
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tyler was straight forward and easy to work with!
Tyler K. helped me for about a month throughout the process of purchasing my 2017 Mazda3 GT. He knew exactly what car I wanted and due to the fact that the exact car wasn't available on their lot (or even anywhere in San Diego!), he searched until he found the exact one and contacted me right away. He never grew impatient and was always understanding. He was quick to respond to emails and texts, and is very easy to talk to. I appreciate that he texted me a lot of the time, as this was my preferred way of communication due to my work schedule; communication could not have gone more smoothly. Tyler was straight forward with information and agreed to the price I wanted to pay; the deal that was communicated and approved over text did not change once I met him in person to purchase. I absolutely recommend Tyler K, and I will refer him to anyone that I know that's in the market for a new car. -Shawna L. Thanks Tyler! I am loving my new Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
Tyler was excellent in helping me find exactly what I was looking for. I've been wanting to buy a Mazda CX-5 for the past year, and when I finally decided to pull the trigger Tyler made it an easy and smooth process. I love my new Mazda and I'd highly recommend him and the John Hine staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback, Jenna. We appreciate you taking the time to share your experience and we truly value your business. It is always wonderful to hear when our customers have a great car buying experience at John Hine Mazda. We hope you enjoy your new CX-5!
Best car buying experience
This dealership was by far the best I've been to. I found a used car on the website and talked to a gentleman named Michael Watkins. I came in to look in person and ended up test driving with a salesman named Andre who answered questions and put no pressure which was great. I loved the car and came back in the afternoon with my mom to purchase from Michael who was awesome. He was friendly, personable and got the job done quick. The deal went perfect in finance, and we ended the night with Michael bringing us frostys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael Watkins
Michael Watkins was absolutely wonderful he made the process simple and entertaining. No one at Hine is pushy therefore the experience of buying a car for my daughter was so enjoyable . Thank you we both left with big smiles . .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Bought a Mazda3 for my son and everyone at John was a pleasure to work with. Everyone was very professional While Steve was new to finance, he has been in the business for a while. I used to sell cars and know the game. We did most of the deal on the phone and when we came in it was a short process start to finish. Since we had set them a credit app earlier, they had the financing all set up and were even able to get my 18 y/o son on the financing even though he is a full time student and has no income. Steve was super easy to work with, explained everything well and accepted that we did not want extra stuff. Highly recommend John Hine and Steve and Tyler the salesman that helped us as the one we had talked to the day before was off . Tyler was also very professional and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow factor
It's amazing to walk into an establishment And be approached by professional staff Then walked up to the bestest cx9 grand touring And thanks be to God was Blessed with an opportunity to purchase it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mazda CX-5
I could not be more happy with my new purchase! Thanks to Brett at Mazda for being so helpful and patient. He made the process so easy. This was my first new car purchase and could not be more happy with the service I received. I love that there was no pressure and always felt at ease with the staff. Looking forward to many years with Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback. We are very happy to hear that you had a great experience at John Hine Mazda and with Brett Dooley. We hope you enjoy your new car and we look forward to seeing you at your first service appointment.