Reviews
Write a reviewgood service, clean facility,
They have a maintenance history on my truck. If there is any other maintenance required, I am immediately inform prior to the current maintenance being performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Remondo, thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Juana Iorio- Sales Manager- jiorio@mycars.com- 831-444-8888
Great service
Very nice and professional salesman and finance personnel . Nice car as well! All the personnel were neat in appearance along with the facilities.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for allowing us to help you. It is wonderful to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
My nissan experience
They always take care of me,also i was all the was in palm springs and i was able to call leo to figure out what to do about my car turning off she is always such an amazing help also the best customer service ive ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Great service from beginning too end.
Mike had lots of patience with me,explaining different details on several cars. He never gave up. I ended up buying the first car I looked at. Still Mike smiled.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Excellent Service
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Family Oriented Sales Team Very Down to Earth
Everyone was down to earth, friendly, and completely honest with me at this location. The buying process and the price was so much better at this location then at my home location so I drove one hour to get my car at this location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Prompt Service
Prompt service and courteous customer service. The waiting room is wonderful with coffee and popcorn. I would rather watch FOX than CNN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Outstanding Service
The guy that helped me was very professional and he provided me with outstanding Service. Kia is very lucky to have him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Allana, thanks for your wonderful review! We strive to provide outstanding customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Salinas Mykia rocks
Friendly and efficient. I was in a hurry. The repair was done correctly with no sneaky extra charges. I have to drive 45 minutes from home to get there. I wish there was Kia service like this in my town!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Terrible Service
I took my car in for an alignment I'll need to notice at my my car was still pulling to the right after taking it out of the shop. I contacted the service department advising them that the issue is still there. I went in a couple days later. Only to be told that I must have hit something because my struts were not straight. Which I called the service department right after I got the vehicle out of service about my vehicle still pulling to the right. This was unprofessional and they should have fixed my car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I appreciate you reaching out to us with your concerns. Please know they are taken very seriously by myself and the team here at My Nissan Kia. We are always striving to improve and give our customers top notch customer service. I would invite you to please contact me at your earliest convenience so I can not only learn more, but, if possible, resolve your situation with you. I hope to hear from you soon. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com