Reviews
Write a reviewDIANE PARRAS
I HAVE PURCHASED 3 NEW KIAS SINCE 2000. THE LAST 2 WITH THIS DEALERSHIP. THE EXPERIENCE WAS MADE EASY AND QUICK. I ALSO WANT TO NOTE THAT IF I HAD ANY PROBLEMS OR CONCERNS THEY WERE ALWAYS ADDRESS WITH COMPLETE SATISFACTION. THE SERVICE DEPT ALSO DESERVES 5 STARS . THREE OF MY NEIGHBORS HAVE ALSO PURCHASED FROM THIS DEALERSHIP. AS I WRITE THIS , I AM IN THE PROCESS OF LOOKING AT THE KIA SOLE FOR MY GRANDDAUGHTER WHO LIVES IN TEXAS. I COULD HAVE LOOK THERE- BUT BECAUSE OF HOW I FEEL ABOUT THIS DEALERSHIP AND THE SERVICE THEY PROVIDE I WANT TO MAKE THE PURCHASE HERE. THANK YOU DIANE PARRAS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Best in class car dealership.
I am a frequent buyer at this dealership and the entire staff treats me like a VIP. Joel, Brian, Juana and Tino are all top notch, best in class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
My Nissan
We got the car that we wanted with a great monthly payment. I will go back and referred friends and family to go buy their next car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Easy to understand what's going on
Very good service provided by the entire staff. I left very happy and confident the issues I brought the car in with had been resolved
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jorge, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Great Service
You do a good job,, and have kept my car running well for years. It has been a great experience every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Great service
Staff is very friendly and helpful! Maria helped us with our purchase and she did eveything she could to keep us at our budget! They do their best to get you what you need and are looking for! They inform you well on what your car details are.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
My Nissan
I appreciated the honesty from the service team. I set up the appointment to have fluids changed but when talking with the rep, he suggested a full diagnostic. Turns out that was the right call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Great Service and fast
Fast servise, and fast , was in and out, customer service was great ,waiting room was very clean and comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Good service
Like the service explain the process and not take long with out appointment, when my car need a oil change again degenerative I'm going to My Nissan
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your kind words about your experience at My Nissan Kia! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Sincerely, Brian Verdin, General Manager, bverdin@mycars.com
Wonderful TEAM and trustworthy!!
My partner and I went to over 20 different dealerships researching and looking for two new cars to purchase. Why did we choose Kia in Salinas? The professional team at Kia . This was certainly one of the best car buying experiences ever . I look forward to returning in 2-3 years
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlton, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions! Sincerely, Brian Verdin, General Manager, bverdin@mycars.com