MY Nissan

⭐⭐⭐⭐⭐ Outstanding Service — Roberto and the Entire Nissan Team! I cannot say enough wonderful things about my experience with this Nissan service department! I brought my 2024 Nissan Pathfinder in for rear brake and rotor replacement, along with an oil change. I was genuinely concerned that there might be additional damage to the braking system, including a possible caliper issue. From beginning to end, Roberto took exceptional care of me. He was professional, knowledgeable, reassuring, and genuinely committed to making sure everything was handled properly. The technicians inspected the braking system, and I was incredibly relieved to learn that everything else was fine. The work was completed quickly, and the entire experience exceeded my expectations. What made the visit even better was how Roberto helped coordinate my warranty coverage. The final cost came in lower than the original estimate, which was an absolutely wonderful surprise! As the owner of Holmes Transport, my Pathfinder is not just my personal vehicle; it’s an essential part of my business. Having a service team I can trust means everything to me. I have been bringing my vehicle here for regular maintenance, and experiences like this are exactly why I keep coming back. I was so grateful that I actually gave Roberto a hug before leaving! That’s how much his kindness, professionalism, and dedication meant to me. Roberto, thank you for going above and beyond. And thank you to the entire Nissan service team for your efficiency, excellent workmanship, honesty, and outstanding customer care. You have earned my trust, my loyalty, and my highest recommendation. Five stars all the way! ⭐⭐⭐⭐⭐

I was greeted promptly, all my questions were answered, I was personally shown to the waiting area, and the service was quick, I received a text notifying me when the service was complete.

Great customer service, love having the video of what was looked at and done on my car and I’ve never had a problem with my previous Kia Soul being serviced at this location so I expect the same for my new car. I drive from Santa Cruz to Salinas to get service here.

Knowledgeable and friendly customer service. Definetly want to buy a next car here again.and recommend to friends. Please have more variety vehicles ready to sell.

The service advisor was great. Very helpful on setting up rental cars. And keeping me informed why my car would be ready

There was no pressure during the sale. My satisfaction was obviously top priority to the entire staff involved. The car was beautifully prepared and its features, like Bluetooth, were set up for me and clearly explained.

Everything, all personnel and service done to my car. The video that I received of the condition of my vehicle clearly indicated the current condition and if any work needed to be done. Very impressive. Thank you!

They were nice and helpful. They checked the mileage right a way . The restrooms were clean and conveniently Located and close by the waiting area.

Took my 2011 Sentra in for check engine light and service. The repairs were going to be very expensive. They were so helpful in assuring me they could keep me going till I ordered, a 2 months wait, a Chevy Colorado. But they just put a 2022 Nissan frontier out. Sale's rep Mike Levine helped me buy it. Finance was wonderful too. Everyone their is very personable. I left happy, safe, and stress-free after my old car gave it all. I love the service department. This is my 3rd car I purchase here. I also brought a used Sentra from my sister that she purchased here. All have been great cars.

I liked the fact that I got my truck back after almost 4 months of waiting for certain parts to come in