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Oxmoor Toyota

(873 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–8:00pm 8:00am–12:00am
Sunday Closed Closed
New (502) 565-4588 (502) 565-4588
Used (502) 565-4831 (502) 565-4831
Service (502) 565-4829 (502) 565-4829

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oxmoor Toyota from DealerRater.

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My sales rep (Gerald Blount) was great!

My sales rep (Gerald Blount) was great! I Had a great experience with Gerald and the rest of the team at Oxmoor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oxmoor Toyota made the purchase hassle free.

Oxmoor Toyota made the purchase hassle free. My salesman, William Adrio, was very friendly and pleasant. He made the buying experience worry free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our sales person, Gerald, was excellent!

Our sales person, Gerald, was excellent! This is our second time working with him and he hasn?t disappointed either time. We are loyal Oxmoor Toyota customers. Very knowledgeable, personable finance officer also!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We worked with Joseph at Oxmoor Toyota and it was a great

We worked with Joseph at Oxmoor Toyota and it was a great experience. We let him know what we were looking for and he called us when they had something of interest. He helped us get what we wanted and worked with us on trade in price. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Joseph was helpful, attentive, and worked with you to find the right vehicle and trade-in value.

Dacoda Torrance was our salesman.

Dacoda Torrance was our salesman. He was very knowledgeable on the car. He showed us how to set up all the things we would use. He was very pleasant to work with. Thank you, Dacoda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're glad Dacoda provided a knowledgeable and pleasant experience while helping you get everything set up.

Just purchased a Toyota Grand Highlander.

Just purchased a Toyota Grand Highlander. Our sales person. Willian Adrio, was a pleasure to work with. This is the 4th Toyota that I have purchased and without a doubt, we were satisfied with his level of good customer service. You are fortunate to have him in your dealership! Thanks William! 10 stars for him! The dealerships process of making a cash customer wait for long periods of time could be greatly improved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for choosing us for your fourth Toyota purchase! We're thrilled to hear William provided excellent service—he truly is an asset to our team. We appreciate your patience and also acknowledge your comments regarding the wait time for cash transactions. Your input is valuable, and we'll work to improve the process moving forward.

The sale person, Dacado, was very nice and helpful.

The sale person, Dacado, was very nice and helpful. I?d give him a 10. The account manager used some in called for language which was very unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rae, thank you for taking the time to leave a review for us at Oxmoor Toyota. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Greatest dealership I have.

Greatest dealership I have.ever worked with. Very nice and helpful employees who bend over backward to help you make the best deal! They truly aim to please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback, Sharon! We're thrilled to hear you had such a positive experience with our team. Your satisfaction means everything to us!

Darrell Coffee was easy to work with when looking for a

Darrell Coffee was easy to work with when looking for a new car. I appreciated his honesty and customer service and wasn't pushy. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Beau! We're glad Darrell provided a smooth and honest car-buying experience. We appreciate your recommendation!

William, our salesperson, was knowledgeable, personable

William, our salesperson, was knowledgeable, personable and helpful as we went through the process of purchasing a pre-certified 2024 Toyota Corolla Cross Hybrid SE. It was a lengthy process but he was there from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the great feedback! We're glad William was with you every step of the way and made the process smooth and supportive. Enjoy your 2024 Corolla Cross Hybrid SE!

Consumer response

Our salesperson's name was William A., not the other William on the salesperson's list.