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Oxmoor Toyota

(895 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (502) 565-4588 (502) 565-4588
Used (502) 565-4831 (502) 565-4831
Service (502) 565-4829 (502) 565-4829

Reviews

(895 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Oxmoor Toyota from DealerRater.

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Darrell Coffee was easy to work with when looking for a

Darrell Coffee was easy to work with when looking for a new car. I appreciated his honesty and customer service and wasn't pushy. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Beau! We're glad Darrell provided a smooth and honest car-buying experience. We appreciate your recommendation!

William, our salesperson, was knowledgeable, personable

William, our salesperson, was knowledgeable, personable and helpful as we went through the process of purchasing a pre-certified 2024 Toyota Corolla Cross Hybrid SE. It was a lengthy process but he was there from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the great feedback! We're glad William was with you every step of the way and made the process smooth and supportive. Enjoy your 2024 Corolla Cross Hybrid SE!

Consumer response

Our salesperson's name was William A., not the other William on the salesperson's list.

The sales person who we worked with was Darrell Coffey at

The sales person who we worked with was Darrell Coffey at Oxymoor Toyota. He has a fabulous demeanor and very polite. I would removed using him if you are in the market for a Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We’re glad Darrell provided such great service. We’ll be sure to pass along your kind words!

I've purchased 3 vehicles from Oxmoor.

I've purchased 3 vehicles from Oxmoor. Each time the staff was very helpful and courteous. Salesman Joseph was great and helped us find just what we wanted. Finance guy Logan made the paperwork part quick and easy. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your continued loyalty and kind words! We're glad Joseph and Logan made the experience smooth and enjoyable. We appreciate your recommendation!

Quick and easy car buying experience.

Quick and easy car buying experience. All experiences should be an easy as my deal was done! 😎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ray, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

test drove multiple cars and they had HORRIBLE noises

test drove multiple cars and they had HORRIBLE noises from brakes. One was so bad we would not even leave the lot and it went straight to service. Who is checking these cars before you try and sell them to some sucker??? SO disappointing. We get our car serviced here and are now reconsidering that choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Steve, we’re sorry to hear about your recent experience and understand your frustration. This is not the standard we aim for, and we appreciate you bringing it to our attention. We’ll be looking into this with our team to ensure better quality checks moving forward. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Found what I wanted & in my price range.

Found what I wanted & in my price range. Super helpful! I bought it on the spot and am thrilled with my purchase. Thank you for great sales service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Julie, thank you for taking the time to leave a review for us at Oxmoor Toyota. We're happy we could meet your expectations! We look forward to your next visit! Take care!

I was really pleased with William.

I was really pleased with William. He handled everything great. Would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the kind words! We're glad William provided you with excellent service. We appreciate your recommendation!

We were dreading the used car buying experience.

We were dreading the used car buying experience. Day one found us at a different dealership for several hours with no luck. Day two took us to Oxmoor Toyota Where we Were immediately greeted by Daylyn. We told him what we were interested.In & he pulled up a car that happened to be at one of the other locations, Which he went and quickly retrieved for us to test drive. Daylyn was very Straightforward honest and professional which we appreciated. I can honestly say the car.Buying experience was less stressful than I was anticipating. We drove off the lot same day with the exact car we were looking for. I recommend Daylan and Oxmoor to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great review! We're glad Daylyn provided you with a straightforward and stress-free car-buying experience. Enjoy your new car, and thanks for recommending Oxmoor Toyota!

By Far My Best experience at a Car dealership!

By Far My Best experience at a Car dealership!!!Made The Car Buying process So easy for me and they have a Awesome Sales Team.Friendly knowledgeable,Top Notch Customer service would definitely Buy or Recommend anyone to Buy a Car There!!Also a Special Thanks to Dalyn Dawkins a Pleasure to work with and got me in the Car I wanted For the Price/Payment I was looking for, made it happen for me.Thank you Oxmoor Toyota!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Shane! We're thrilled to hear you had such a great experience with our team, especially with Dalyn. We appreciate your recommendation and are glad we could help you find the perfect car at the right price!