Reviews
Rude and incompetent.
Rude and incompetent. Customer service is a joke. Obviously they didn?t want to do their job. Would not recommend. I will not be purchasing any more Toyotas.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate you bringing it to our attention. Your comments will be shared with the team to help us improve.
All cars I buy from now on will be at Oxmoor Toyota!
All cars I buy from now on will be at Oxmoor Toyota! Amazing customer service and get you in and out with zero hassle. Willing to work on your time frame. William Adrio is the best salesman I have every worked with and shoots it to you straight and is very knowledgeable of the cars and markets. We are a Toyota family now and William is our go to person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear William provided such a smooth, no-hassle experience. We’re proud to be your go-to dealership and appreciate your loyalty to the Toyota family!
Excellent service, staff was attentive & made the
Excellent service, staff was attentive & made the experience of my trade in & my purchase process quick & easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're glad to hear the team made your trade-in and purchase process quick and easy. We appreciate your kind words!
My salesperson was wonderful.
My salesperson was wonderful. Easy going and made sure not to make us feel pressured into anything. Got us a great car as well that I love so far. Only complaint I have is I contacted them concerning a different vehicle and scheduled an appointment to see it for same day. Once we got there we were informed they had sold that car as soon as we had got there. Im disappointed that this happened but still pleased with the vehicle I purchased. Overall I would definitely recommend this dealership and would purchase another vehicle here again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We're glad your salesperson made the experience comfortable and helped you find a car you love. We apologize for the mix-up with the original vehicle, but we’re happy to hear you’re still pleased overall. We appreciate your recommendation and look forward to assisting you again in the future!
Very polite, patient, and good people to work with.
Very polite, patient, and good people to work with. Good car selection and Good communication!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad you had a positive experience and found the team easy to work with. Enjoy your new vehicle!
I had a positive experience at Oxmoor Toyota.
I had a positive experience at Oxmoor Toyota. They did not keep me at the dealership for hours. They were friendly and easy to work with. They were very apologetic when it took almost 2 months for my car to get there. Josh Swartz was good to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear you had a positive experience and that Josh and the team made the process smooth and respectful of your time. We appreciate your patience and understanding!
There are no words for what I experienced at this
There are no words for what I experienced at this dealership. I recommend you find ANY other place to spend your money.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jennifer, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s important to us and will be reviewed with our team to help us improve. Best Regards, Gabrielle Robertson grobertson@oxmoorautogroup.com Marketing & Social Spokesperson
Great customer service!
Great customer service! Sales person was prepared and informative and very helpful! Walked in the door and out with a new car in 2 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome feedback! We're glad you had a quick and smooth experience—enjoy your new car!
Great experience.
Great experience. Very helpful. Made the buying experience very easy and got us a wonderful vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're happy to hear you had a smooth and easy buying experience. Enjoy your wonderful new vehicle!
Darrell Coffey approached us as my wife and I were
Darrell Coffey approached us as my wife and I were viewing the Toyota Trucks. He was very kind, patient, and knowledgeable about everything Toyota!! We were only there to look but ended up leasing a Toyota Tacoma. Everything from start to finish was superb. We will definitely refer and return to Oxmoor Toyota and salesperson Darrell Coffey next time we need another vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, we're glad you had such a wonderful experience with Darrell! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!