Reviews
Attentive Service
Gebhardt VW's personnel are so friendly and helpful, it's a delight to let them serve me! Each time I visit Gebhardt VW to have service done or purchase a new vehicle, I am glad that I'm their customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Continued Great Service
Continued great service by an excellent team. Tom D is my main guy but Stefan C is there as a great backup person. Both of them take very good care of me. I've had nothing but fantastic service since day 1 of my purchase. It's why I purchased my 2nd VW from them! Thanks to everyone for making it a great overall experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Job!!!!
Things went very smoothly and quickly. Everyone was friendly and helpful. Car's were washed inside and out. Was offered a ride home but didn't need one. At least they asked. Which is nice. Thanks, Nick Demitro
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Tom D. and team did a fantastic job with our vehicles. Always great customer service and exceptional knowledge of their cars! Keep up the good work everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Car buying experience I have had
This was my first time buying a used car. Aaron had the car ready for me before I arrived. He was patient and answered all of my questions and gave me plenty of space to make my decision. When we discussed numbers they were very accommodating and showed us how they got the numbers. The car was priced fairly so little negotiation was needed. They bought us dinner when we told them we had not eaten since breakfast. They gave us a $50 gift certificate for the parts store and included a tank of gas which is not always included for used cars. Even though the process was long it was worth it and I would recommend this dealership and working with Aaron Bergen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Deal...Worth the Drive!
I live in Fruita, CO and drove 5 hours to Gebhardt Volkswagen to meet with Geoff Gabriel about a car I saw on their website. I went through USAA Buyng Car Services and it was so easy to shop online! When I arrived at the dealership Geoff had the car all ready for a test drive. He showed me the special features of the car and the history of Volkswagen. We closed the deal at noon and were invited to a taco lunch that the employees put together on Saturday. Cody Newman in Finance had all the paperwork ready to sign and was very professional in explaining all the options. He made it simple and quick. I spent the night in Boulder (courtesy of Gebhardt) and enjoyed the Pearl Street Mall entertainers and great food. My drive back the next day was a heavenly experience...like riding on a cloud all the way home. I LOVE my used Passat! Thank you Geoff, Cody and all the friendly people at Gebhardt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Sales Team!!!
Actually the entire team at Gebhardt VW are great...this is our second car from them and both times the entire process was a breeze and very enjoyable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealership ever!
I have been using Gebhardt Volkswagen for years and I am constantly pleased with every interaction I have with them! The service department is exceptional and the sales staff is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Staff
I love the service staff. They are great, they are friendly, honest, and professional. I like how they let you know what has to be done v/s what is additional/recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stefan is the best!
You have an absolute gem with Stefan! I've had so many bad experiences at your Glennwood Springs Dealership, I never understood why people raved about their VW experience until i came to the Boulder office with Stefan. He always explains my options, and I never feel like he's trying to snowball me for a higher commission (if he even makes one). He really takes time to explain options and breaks things down for me, which I appreciate. All these things keep me coming back (and keeps my VW in great shape!)!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car