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Emich VW of Boulder

(237 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (888) 336-8155 (888) 336-8155
Used (877) 758-2721 (877) 758-2721
Service (855) 346-6432 (855) 346-6432

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always professional and accommodating

I've used Gebhardt Service for 8 years, for both routine and emergency maintenance. They're fair, accommodating of my schedule, and deliver a quality result. They stand behind their work 100%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Better than expected!!

Wayne has been my service tech contact several times and has always been professional,knowledgeable and friendly. And patient! Makes me feel very comfortable in an automotive environment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service went well

The service department has performed well on every occasion I've had to have my car serviced. The work is done well and done in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First financing experience

My old car broke down so I decided to get something that would last. Marcus and Cody at Gebhardt vw were extremely patient and understanding in helping me through the process of selecting a vehicle and reaching a realistic financing situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lovin my jeep

We drove by Gebhardts used car lot looking for a jeep....talked to Rich about one on the lot but was not for sale due to a problem....we got a call 6 days later saying the problem was fixed and it was now for sale. Rich sent us pictures of the jeep while we were enroute from being out of town....we purchased the jeep the next day....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love My Tiguan!

I drove all the way to Boulder to "check out" a VW Tiguan from Rich. We had spent time texting/emailing/calling to discuss the features I wanted on my car. Lo' and behold I received a text and pictures of the EXACT Tiguan I had my heart set on. Rich was patient and helped me through the process of financing, purchase and gave me a good introduction to my new car. I highly recommend Gebhardt Volkswagen and Rich as I drove all the way home in just the car I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm a loyal Gebhardt customer

Just purchased my second car from Gebhardt. Everyone (Rich, Jerry, Cody) made it a great experience. Rich is patient and expert at helping a buyer think through options until you are sure about your decision. I also continue to use the Service department where I feel taken care of to make sure I know what needs to be done, can wait. Thanks to Tom, Stefan, and the manager, Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Gebhardt Volkswagen! Rich was great!

I walked onto the Gebhardt lot and was instantly impressed with the quality of Volkswagen and the knowledge and friendliness of the staff. I found exactly what I was looking for in a short amount of time (which was refreshing after spending so much time and energy at other dealerships that frankly don't compare!) I love my new car and look forward to coming back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Finally replaced my 2006 Prius

After much deliberation we finally bought a late model Jetta TDI. Rich was super patient with us and quick to respond when we stopped by intermittantly over several months with questions. He kept me posted about the inventory and new cars coming available without being too pushy while my husband and I went back and forth about what we really wanted. I am a real estate agent and need a nice car do drive people around, but after owning a Prius, I insist upon good gas mileage. We're super happy with the wagon as we'll use the back for carrying everything from a full catered dinner to a bike or two.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very good experience!

Was very happy with the deal we got on a late model used VW Golf. Rich Moss was friendly and took our last minute adjustment to the deal in stride. Nice dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.