Reviews
Write a reviewBest Place in Shelton for Service and Sales
I bring both my vehicles to Gillis Auto. One I purchased from them and the other was purchased many years ago. I purchased the one vehicle from them because of the friendly and courteous staff. I have a dog and she loves going into the service department and sales area. Everyone knows her and the ladies always have a treat, or two, to give her. All service for both my vehicles re done at Gillis. Lloyd in service is outstanding. I never question anything he recommends because of his trustworthiness. I highly recommend this dealer for both service and vehicle purchases. Drew in sales is great. He goes above and beyond to help you with the purchase. He's very knowledgeable about the vehicles he sells and will recommend the best choice for you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, William! We take our reviews seriously and are delighted to hear about your visit. We hope to be of service to you again down the road!
Great Customer Service
I have always had great service at Gillis. We have bought 2 trucks and 2 cars over the last 12 years from Gillis. I suspect we will buy from you again when we are in need of a new car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent serice
Totally satisfied with the service, customer service and speed of repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I live in Seattle, but this facility gets the all
I have two vehicles, my friend has two vehicles, and her son has a vehicle. YOU GET THEM ALL Thanks to Lloyd.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for your business and hope to continue serving you for many years to come!
Very Helpful
Excellent service from both Josh and Scott. They were friendly and helpful. For their part, the whole experience was pretty painless. The lot and "showroom" arent anything fancy, but they were clean and comfortable. I would definitely consider them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words, Carson. If there is anything else we can do for you, please give us a call.
Customer
Service advisor loan me his personal vehicle while my truck was in the shop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I brought my Ecodiesel in for a rather expensive oil change (its first) and was impressed that Wendy took the time to insure that I was aware of the cost. My truck also received a computer update from the manufacturer while it was there. This is why I have maintained my MOPAR vehicles at the dealership in the past. I plan to continue to do so. Thank you Wendy and service staff. DH
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
REPAIR WORK, DRIVE BELT REPLACE, AND SERVICE
WE ARE VERY SATISFIED WITH THE REPAIR WORK DONE TO OUR JEEP CHEROKE AL GILLIS AUTO, AND THE COURTESY AND ASSISTANCE FROM THE PEOPLE AT THE SERVICE DEPARTMENT.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
gillis auto center
just plain great service, thanks......................................................................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I trust them
Stress free service. Took my Dakota in for an oil change and to get my door fixed. Lloyd kept us updated on what was happening. We forgot my upper brake light needing to be fixed but Lloyd told me if it didn't get fixed he would take care of it. I figure we can get it next time. From the trip before I thought we needed the ball joints replaced. Lloyd assured me they were ok. I am happy I don't have that expense real soon. Love the lady (I am so bad with names) at the payment counter. She told us the total and then made sure we knew how much we had to put towards the bill. Even when I am not feeling good that day everyone is pleasant.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank for so much for the kind words. We appreciate you!