Reviews
Write a reviewHybrid Mileage
My 2015 Fusion Hybrid has lost about six to seven miles per gallon over the first 30,000 miles. The first 10,000 averaged 44.5 MPG, the second 10,000 miles averaged 42 MPG and the third 10,000 miles 37 MPG. Driving conditions have remained about the same. I learned to drive a hybrid with a Prius that didn't vary more than a mile or two over 70,000 miles. The service dept didn't seem to have answer as to why the mileage had been reduced, commenting that there is wear on the engines....in 30,000 miles?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Expects too much
Friendly. Quick service.................................................................................................................
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Albert, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Gillis Auto Center as your first choice for service!
Usually better!
Scheduling oil change is now much easier!! Love it!! Wish your invoice was written in laymen terms so we could determine what parts were used and charged for. Would make me a much happier customer. Beautiful wash job, Thanks! Wish you would have brought my car up from the parking lot below. Would have made me happier and also should have removed dirty wet paper mat and ticket number. Costumer service was a bit lacking this time. Had an email coupon for price reduction but forgot it. Why couldn't it just be in the computer so I could take advantage of it easier?
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford service
We are treated very well. We are very happy with Gillis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Except for the weather, very good
The buying experience was stress free and Randy was a great guy. Financing took a long time (but it always does). Overall very good process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil Change
Oil Change & tire rotation was completed quickly and battery was check at my request.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dans review
Had a great experience, there was actually no pressure to buy. They got me into my new car quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marjorie
Always good; Gillis does customer service right!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Marjorie. Thank you so much for being one of our valued guests and we look forward to your next visit!
Gillis Auto Center
It was perfect. A great dealership with great and knowledgeable employees. Very friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Staff works hard to go the extra-mile for our valued guests, George! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
General Service of F-350
Everything went well for my annual service and it was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase