Reviews
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My 20,000 mile service was quick and efficient. Scheduling required a few days do to their workload.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks for your business! Take care!
Our new Bronco
Frank at Gillis was so helpful! Everyone we dealt with was friendly and really made our experience great, they have our loyalty!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Theresa, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Thanks for a job well done
You fixed my steering wheel and its perfect no play at all, now I feel safe again driving my truck. The tech's and customer service were awesome and fixed it on a timely manner. It is greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford V6 F150
Brought in my truck and my wife brought her?s in for an oil change. The oil change was quick. Truck idled a tad bit rough for my wife; as she states that is her baby, I have my own truck so I will leave her?s alone. Without hesitation the techs put her truck back in a bay and ran some tests. No codes, no errors. Brought back out and my wife went for a drive. No more rough idle. Again, quickly tended by the Gillis team of professionals that exceeded my wife?s expectations. Highly recommend Gillis. There?s a long stretch of road between our house and their facility but well worth the drive, not only for vehicle purchases but for any maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Douglas, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful Buying Experience
Extremely professional and pleasant experience! My (new-to-me) car was detailed and spit shined to where it looked AND smelled brand new! It was a 2013! All the folks there were friendly and helpful. My salesman, Kieth Valloni was a joy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shelly, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Sleight of Hand
He totally ripped me off... Agreed to one price. Took my late model, perfectly maintained Ford Escape over to Gillis, signed the papers, & he handed me~2\3 of what he'd promised. .NEVER...AGAIN. *
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your honest feedback. We are disappointed that you had such a negative experience here at Gillis Auto Center. We can assure you that it was not our intention to disappoint during this process. Please give us a call at (360) 426-5585 if you would like to discuss this matter. Take care.
Ramona
I have always been happy with this dealership, and the way I'm treated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Easy purchase, kind staff, minor issues
All of the staff were easy to work with. I felt very little pressure during the entire process. I test drove and completed the vehicle purchase before repairs and it being cleaned. The repairs were completed but the detailing left much to be desired. If you purchase a car before it is detailed, be specific about the cleaning in your paperwork. It will save you a couple hours of cleaning yourself.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Shanelle, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Gillis
It was a good experience buying my car and service has been been good. Friendly people work there.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Montty, we are very happy to have provided you with such a positive experience! At Gillis Auto Center, we value our customers and we look forward to seeing you on your next visit. Take care!
2012 Ford Escape
Since our Escape is very low mileage, . about 5k yearly, it was due for the ?Works?. They always do a through job and we are confident we are good until next year!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rick, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!