Reviews
Write a reviewTruck repair
Best service I have had. Very responsive and did not try to up sale. Truck was ready a day earlier than scheduled. Great folks to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That is a PERFECT review::)) Thank you so much. I'm happy the team performed amazing. - Trent Polk
Good service
Stopped in while traveling for oil change on my 6.7 diesel . They did an excellent job and didn’t try to oversell me on unnecessary services . They changed oil , filter and air filter. When I checked out I asked if that was the correct price because it was so reasonable . I normally pay for an oil change on Odessa what this total price was . Facility was well equipped and clean .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you David. Swing in any time and we will take care of you again sir. - Trent Polk
Maintenance
Eric Lunde always delivers excellent and timely service! He is very knowledgeable regarding the service Glen Polk provides! He keeps you informed and expedites the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome! Thank you Robert......and yes, Eric is a good man. - Trent Polk
Purchase of new truck
I wish I would have found this dealership years ago. Their pricing was fair on my trade from the very beginning and were very competitive on the price of the truck. I didn’t have to deal with any high pressure sales tactics or long waits while the salesman went to talk to his manager. It was the most painless car purchase I have ever had in my 54 years. I can’t recommend this dealer enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holy Smokes!! That is an amazing review. Thank you for recognizing the way we do business in our sales department. We try to make it fun and painless, for sure. Thank you - Trent Polk
Buying a truck
I recommend this dealership to anyone. No hassle and very up front. Price was competitive from the start. Frank is a great salesman. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank is an unbelievable person, and always takes very good care of his customers. Thank you too. - Conner Polk
Herbert
My vehicle was serviced quickly and I was treated so well by all of the staff at this location. This is where I buy all of my vehicles. The service department is the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That is what I LOVE to hear::)) Thank you very much. - Trent Polk
Great Service
I made an appointment for an oil change and some recalls on my truck. Everyone at the dealership is very kind and service was performed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words. Our Service Team works hard to make the deals go smooth. - Trent Polk
Ram 3500 diesel
Service was prompt and professional done. Service advisor was thorough and detailed . He made sure I understood everything that was going to be done and documented completely. Work was very good and all checks completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That is a GREAT review sir. "prompt, professional, and detailed" is what I expect out of my team. Thank you very much. - Trent Polk
Dealership was very professional.
I would recommend this dealership to anyone. Very professional and courteous to the customers. Their staff are very knowledgeable and straight forward. Will definitely be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love hearing that Ronald. And please do "recommend us to everyone." Thank you. - Trent Polk
Miss C
I like the friendly service department. They did some extra repairs that I needed along with an oil change. I was late, but they got everything done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful. I love hearing my team is friendly. Thank you. - Trent Polk