Reviews
Write a reviewgood service
was very willing to help me. bought a from there and was not satisfied, and they let me trade it in . my salesman was very helpful, and i really appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That is great Karen. We appreciate you too. - Trent Polk
Oil change and tire rotation
Called the dealership service department to get a time to come in for oil change and tire rotation. Arrive to have work performed and the got me in quickly. Allowed me to use empty desk to prepare for men’s bible study and was out promptly. Nice people and have come in before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am happy to hear that your experience went well Glenn. Thank you for the four stars and your business sir. BTW...I love hearing that you worked on men's bible study while you were here::)) - Trent Polk
Awesome Service
Brian Clark was very courteous and caring about what I was needing done. The repairs took a little longer and he let me know and apologized for the inconvenience, which wasn't a big deal. Very detailed and explained everything to make sure I knew what was going on. Thank you Glen Polk and you are lucky to have Brain Clark in the service department. Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Communication is EVERYTHING:). Thank you very much for the review and your business. - Trent Polk
Excellent purchasing experience
If you are looking for a no hassle, easy and fair car buying experience, Polk Ford is the right dealership for you. Everything was handled over the phone and we when I showed up to purchase vehicle, Polk Ford delivered on everything that was discussed and promised with no changes and attempts to retrade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I love this review JW. You sound like a straight up customer, who just wants a straight up deal.....and got it!! Thank you - Trent Polk
5 stars
Frank Villarreal gaves us the best servic ever. Explained everything ,was not pushy, listened well, told me he would call, he did , responded professionally , very respectful , o will be recommending your dealership . Ask for Frank Villareal Dale Sleppy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dale. Frank is a heck of a person, and that's what makes him a great salesman. - Conner Polk
Customer Service
I bought a used car at Glenn Polk, and Frank Villarreal was an AMAZING sales guy. He did not BS us! Highly recommend going to Glenn Polk and asking for Frank!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank flies straight for sure...no BS:) Thank you for doing business with us. - Trent Polk.
Owner
I had a very good experience. No high pressure sales pitch. Sales was fast and easy. I would recommend them to everyone. Gus was a great salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gus is a great guy Tom, thank you for everything too. - Conner Polk
New 2019 Ram 1500 Longhorn
The place to trade! No games! Best Service! I wasn't planning on trading, but they are the best at making you feel comfortable. My salesman Sean has went above and beyond to ensure my satisfaction. Trent thank you for letting me steal my truck legally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
::::::)))))You are welcome David. It WAS a legal steal, but all that really matters is that you love your truck and trust Sean and Glenn Polk. Thank you sir. - Trent
Exceptional Service
I stopped by during a recent road trip to have a tire light checked out and grabbing a oil change while I was there. I was surprised at how fast my car was ready. Friendly staff and speedy service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love hearing that the team was fast and friendly...thank you too. - Trent Polk
Gorgeous!!!!
This place is amazing!!! I will never take my car anywhere else to get it repaired! Also I will never go anywhere else to buy a new or used vehicle! Glenn Polk checks all the boxes for me! #getthebag
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That is a wonderful review....thank you so much. - Trent Polk