Reviews
New truck
I bought a 2014 Dodge Ram 1500 4 door service was excellent Steve Satterfield went above and beyond helping!!Steve Satterfield done a fantastic job. the staff was excellent and the finance department was painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Return Displays to Owner's preference
Service was good and fast. Recommend that your service tech return the dashboard displays to what was displayed when vehicle was brought in. If they're making some entries into the auto's computer regarding the service , return the display to the owners preference. It bugs me to have to get the service manual to to see how to return to my preferred display. Leave it like YOU FOUND IT.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Hess, Thank you for providing us with feedback and for bringing the dashboard display changes to our attention. We will address this issue in our next meeting. We apologize for the inconvenience the display change has caused you. Sincerely, Akins Service Department
Great personal service
Customer service was great. The main reason we bought our Ford from here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service amd repair
This staff is ALWAYS on top of the concerns of their customers. Quick to respond and eager to please. Can not go wrong having this dealership handle all your auto needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience!
Purchased two Ram 3500 trucks. Rodney Blount was extremely helpful, trucks were ready for pickup when we arrived as was all documentation. Great buying experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience at Akins!
I purchased a 2015 Dodge Durango and I absolutely love it! The service and staff were exceptional, and I would highly recommend your dealership to anyone looking for a vehicle! Special thanks to Bill Maclagan for his time and expertise!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always Great....Aiken Ford!
I have been impressed with Aiken Ford forever; however, my 90 year old Mother was with me for the first time. She thought the staff who helped me knew me personally. I told her no, but they treat everyone like they do and it makes all the difference in the world! Then she sat down in thevery nice, very comfortable waiting room and read a fabulous devotional. She was extremely impressed! !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service
Purchased a Chrysler 200. Sales person (Jim) was excellent along with the financial department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with a used van purchase!
Tyler was an excellent salesman. Not pushy or overbearing but also very personable. He was knowledgeable about the 2012 Grand Caravan R/T we bought and took the time to show us the operation of the van's features after the sale. We have purchased many new and used vehicles over the years and have never had anyone sit in the vehicle with us to actually show us how to operate the controls. Top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Absolutely satisfied with the great service & friendly staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase