Reviews
Always Great....Aiken Ford!
I have been impressed with Aiken Ford forever; however, my 90 year old Mother was with me for the first time. She thought the staff who helped me knew me personally. I told her no, but they treat everyone like they do and it makes all the difference in the world! Then she sat down in thevery nice, very comfortable waiting room and read a fabulous devotional. She was extremely impressed! !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service
Purchased a Chrysler 200. Sales person (Jim) was excellent along with the financial department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with a used van purchase!
Tyler was an excellent salesman. Not pushy or overbearing but also very personable. He was knowledgeable about the 2012 Grand Caravan R/T we bought and took the time to show us the operation of the van's features after the sale. We have purchased many new and used vehicles over the years and have never had anyone sit in the vehicle with us to actually show us how to operate the controls. Top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Absolutely satisfied with the great service & friendly staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service!
Had An Odd Fix But Got It Done! Joy In The Service Department Did A Great Job And Was Determined To Get The Problem Resolved! She Took It Personal And Did A Wonderful Job!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Akins Ford is "Number One" in my book!
I have a 2012 Boss 302 Laguna I bought from Mac. It's a collector's car and I took it in for an annual oil change. It is garage kept and rarely driven. Scott, in the service department, always greets me with a smile and treats the car with exceptional care. He continues to outshine himself. Kudos to Joe for operating such a professional crew. Second to none! Mac continually meets me there to make sure everything is done to satisfaction before and after the service. I'll never buy another vehicle unless it's from Mac. His Customer Service is exemplary and should be used as an example of how Customer Service should always be carried out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new car
quick easy waited late for me buying at night--extremely difficult to see paint finish, etc--bad lighting for buying after dark
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Jason is the best!!! Always a pleasure to do business with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Excellent service!! Friendly staff, very professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Quick Lane service was great and Terry Rickard was a big help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase