Reviews
If you’re looking for an easy, stress-free vehicle buying experience, ask for Matthew Mashburn at Atkins Ford! From start to finish, Matthew was outstanding. He was incredibly knowledgeable, answered every question we had, and made the entire process feel effortless. One thing I appreciated most was that he handled about 90% of everything over text, which is my preferred way to communicate. It saved us so much time and made the process incredibly convenient. When it came time to come to the dealership, we were in and out in just an hour and a half. Even though everything moved quickly, Matthew never rushed us or skipped over anything. He made sure we were completely comfortable with our purchase, gave us a thorough demonstration of every feature on our new Expedition, and made sure all of our questions were answered before we left. To top it all off, he even sent our kiddo home with ice cream, which was such a thoughtful touch and made the experience even more memorable. Excellent customer service is hard to find, and Matthew truly went above and beyond. He made us feel valued, respected our time, and delivered one of the best car-buying experiences we’ve ever had. We highly recommend asking for Matthew Mashburn if you’re shopping at Atkins Ford—you won’t be disappointed!
If you’re looking for an easy, stress-free vehicle buying experience, ask for Matthew Mashburn at Atkins Ford! From start to finish, Matthew was outstanding. He was incredibly knowledgeable, answered every question we had, and made the entire process feel effortless. One thing I appreciated most was that he handled about 90% of everything over text, which is my preferred way to communicate. It saved us so much time and made the process incredibly convenient. When it came time to come to the dealership, we were in and out in just an hour and a half. Even though everything moved quickly, Matthew never rushed us or skipped over anything. He made sure we were completely comfortable with our purchase, gave us a thorough demonstration of every feature on our new Expedition, and made sure all of our questions were answered before we left. To top it all off, he even sent our kiddo home with ice cream, which was such a thoughtful touch and made the experience even more memorable. Excellent customer service is hard to find, and Matthew truly went above and beyond. He made us feel valued, respected our time, and delivered one of the best car-buying experiences we’ve ever had. We highly recommend asking for Matthew Mashburn if you’re shopping at Atkins Ford—you won’t be disappointed!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If you’re looking for an easy, stress-free vehicle buying experience, ask for Matthew Mashburn at Atkins Ford! From start to finish, Matthew was outstanding. He was incredibly knowledgeable, answered every question we had, and made the entire process feel effortless. One thing I appreciated most was that he handled about 90% of everything over text, which is my preferred way to communicate. It saved us so much time and made the process incredibly convenient. When it came time to come to the dealership, we were in and out in just an hour and a half. Even though everything moved quickly, Matthew never rushed us or skipped over anything. He made sure we were completely comfortable with our purchase, gave us a thorough demonstration of every feature on our new Expedition, and made sure all of our questions were answered before we left. To top it all off, he even sent our kiddo home with ice cream, which was such a thoughtful touch and made the experience even more memorable. Excellent customer service is hard to find, and Matthew truly went above and beyond. He made us feel valued, respected our time, and delivered one of the best car-buying experiences we’ve ever had. We highly recommend asking for Matthew Mashburn if you’re shopping at Atkins Ford—you won’t be disappointed!
If you’re looking for an easy, stress-free vehicle buying experience, ask for Matthew Mashburn at Atkins Ford! From start to finish, Matthew was outstanding. He was incredibly knowledgeable, answered every question we had, and made the entire process feel effortless. One thing I appreciated most was that he handled about 90% of everything over text, which is my preferred way to communicate. It saved us so much time and made the process incredibly convenient. When it came time to come to the dealership, we were in and out in just an hour and a half. Even though everything moved quickly, Matthew never rushed us or skipped over anything. He made sure we were completely comfortable with our purchase, gave us a thorough demonstration of every feature on our new Expedition, and made sure all of our questions were answered before we left. To top it all off, he even sent our kiddo home with ice cream, which was such a thoughtful touch and made the experience even more memorable. Excellent customer service is hard to find, and Matthew truly went above and beyond. He made us feel valued, respected our time, and delivered one of the best car-buying experiences we’ve ever had. We highly recommend asking for Matthew Mashburn if you’re shopping at Atkins Ford—you won’t be disappointed!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service visit was my first with my F150. The work was done quickly and very pleased with the experience. The waiting area is huge with complimentary fountain drinks!
The service visit was my first with my F150. The work was done quickly and very pleased with the experience. The waiting area is huge with complimentary fountain drinks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Akins service team has never failed to provide prompt, courteous customer service and professional results for this Ford owner. Have never considered another dealership given the positive experience my wife and I have received since purchasing our current vehicle in 2019. Keep up the great work!
The Akins service team has never failed to provide prompt, courteous customer service and professional results for this Ford owner. Have never considered another dealership given the positive experience my wife and I have received since purchasing our current vehicle in 2019. Keep up the great work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Raul does a fantastic job with changing the oil at my work or home and is very professional and clean with his service.
Raul does a fantastic job with changing the oil at my work or home and is very professional and clean with his service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second purchase from Thomas Adams with Akins in Winder, GA. Thomas, was super friendly, kind and had me on the road quickly with two new trucks for my small business fleet. BEST Experience EVER buying for my fleet. Thank you, AKINS, Tracy and THOMAS for GOLD Standard buying experience.
This is my second purchase from Thomas Adams with Akins in Winder, GA. Thomas, was super friendly, kind and had me on the road quickly with two new trucks for my small business fleet. BEST Experience EVER buying for my fleet. Thank you, AKINS, Tracy and THOMAS for GOLD Standard buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire dealership staff were personable, professional & listened to us during our new vehicle search , my wife & are are very happy with the choice we made, I trust Akins Ford for future purchases & will recommend them to family & friends.
The entire dealership staff were personable, professional & listened to us during our new vehicle search , my wife & are are very happy with the choice we made, I trust Akins Ford for future purchases & will recommend them to family & friends.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service as always. Quick response time . Friendly people. Awesome waiting room with drinks and ice cream free
Great service as always. Quick response time . Friendly people. Awesome waiting room with drinks and ice cream free
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi The technician was good at his job .He explained everything he had to do to my car to me . Unfortunately he couldn’t do the warranty work, but he explained that the next time it acts up they will come back and check it and order part to fix the camera.
Hi The technician was good at his job .He explained everything he had to do to my car to me . Unfortunately he couldn’t do the warranty work, but he explained that the next time it acts up they will come back and check it and order part to fix the camera.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jamison Johnson was my sales rep and great to work with. I was able to negotiate and close the deal all within a couple of hours and that included a trade-in. The pricing was very fair and I took my new truck home that very day. I also worked with Walt McCart in Accessories Sales to order a tonneau cover, mud flaps and wheel wells to be installed at a later day. For financing, Christian Egizino was the representative who had all my paperwork ready to read and sign and be on my way. Normally, I would take my service to a dealer closer to me (Akins is 42 miles from my home), but I plan to make the drive to Winder for all my service. It is nice to know that Akins is a Customer Focused business and Christian as well. This was a very pleasant experience for me!
Jamison Johnson was my sales rep and great to work with. I was able to negotiate and close the deal all within a couple of hours and that included a trade-in. The pricing was very fair and I took my new truck home that very day. I also worked with Walt McCart in Accessories Sales to order a tonneau cover, mud flaps and wheel wells to be installed at a later day. For financing, Christian Egizino was the representative who had all my paperwork ready to read and sign and be on my way. Normally, I would take my service to a dealer closer to me (Akins is 42 miles from my home), but I plan to make the drive to Winder for all my service. It is nice to know that Akins is a Customer Focused business and Christian as well. This was a very pleasant experience for me!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car