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Baldwin Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

Friendliness of staff, clean facilities, comfortable waiting rooms. Always keeps people informed of progress of repairs if they take longer than expected. I've been there several times and greeted with same care and professionalism each and every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul, thank you for your wonderful response to the quality of service our Staff provides! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Good staff.

No hiccups… The dealership and sales staff honored the telephone conversations we had before the actual purchase. I can honestly recommend the dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're pleased to hear everything was completed to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Excellent service

Steve, Salesman was very knowledgeable and helpful with the sale . I thought only 2021 trucks were out and the 2022 was there. Only got 2 off the truck the day I bought mine. The other one was already sold

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you for choosing Baldwin Ford!

New Truck During Trying Times

We traded trucks during the big vehicle shortage after covid outbreak. It was not on our list of things to do but our old truck was giving us lots of trouble. I work out of my vehicle and my wife was always in a state of worry when I was out working that I would get stuck on the side of the road and not be able to get home. We had a great buying experience bat Baldwin Ford a would recommend any one to go there. We love our new 2021 Ford ranger. Ford has got it going on with this mid-size truck that feels like a full-size.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Baldwin Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Baldwin Toyota Team

Great service

Helpful and friendly staff especially Donna Jones and the service manager. As a new person in Bluff and first time customer, I appreciated the welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baldwin Toyota Team

Great service, clean facilities

Kind, professional service, they took care of all my cars needs. It is a wonderful place to receive service with a smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Baldwin Toyota Team

Great Customer Service

Friendly staff was responsive to answering questions and helpful in finding a loaner vehicle. Great attitude from the ladies at the desk. Samantha was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Baldwin Toyota Team

Service for recall

I had scheduled an appointment online however it didn't show up for them when I arrived BUT they still did the service anyway. They could have just as easily said they would need to schedule in their books and have me come back. Appreciated them doing the service that day as we live in Van Buren.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dallas, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Exceptional service !

Recently , when I took my vehicle in to Lincoln dealership, I received Friendly, and courteous service. Wait time Exceeded expectations. Waiting area was clean and well stocked with snacks and drinks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Great experience with purchase

It was a no pressure visit. The salesman answerd all my questions, and seemed to get me the best deal possible with my trade in. Also, I got preapproved on my credit app once I decided on getting the vehicle, they had my paperwork ready the truck was fueled up and cleaned up. and I was in and out of the dealership with my purchase in less than an hour. Pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christopher, we're happy you found our staff to be so supportive during your experience here at Baldwin Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!