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Baldwin Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience of my life

Felt like they truly wanted to get me a good deal on a reliable vehicle and they have unparalleled customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Baldwin Toyota Team

Great service

Service employees super helpful and willing to help and made repair process easy and were accommodating in providing shuttle to work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baldwin Toyota Team

Service on 2015 ford escape

David was very friendly and helpful to Me. He took the time to explain Things during my visit.l will make sure i Look for him next time i have my 2015 escape serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Baldwin Toyota Team

Great oil change

I had an appointment for an oil change, they took my vehicle on time and returned it within an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Richard and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Landmark Cadillac Team

great service and GREAT STAFF

great staff , Misty Tammy and Kenya are great never a problem to get a work in or if i need to make appt ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David, thank you for your kind review; we are happy to pass along your comments to the team here at Baldwin Ford! We hope to be of service to you again! Take care!

Great service, did not have to wait long,

Very courteous polite and got me in and out The Establishment was very clean did not have a long wait time and answered all my questions. Dig stablish mint come highly recommended and I would recommend them to someone else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shannon, thank you so much for your positive comments about Baldwin Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great salesmanship

Mr. Sandlin was a perfect salesman and I will tell my family and friends. I love my new car..thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, Jerold! We're glad to have Mr. Sandlin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Baldwin Toyota Team

Great Experience!

5,000 mile service performed. Quality work as always! Even without an appointment, David was able to work in my vehicle to fit my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Baldwin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Great place to trade

Everything was good Tim Truelove has been a good friend for several years I can depend on. He answered all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Baldwin Toyota Team

good service, very clean facility. good manager

appreciate the loaner they gave me since my part was not in. they did a good job with vehicle.thanks a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Baldwin Toyota Team