Skip to main content

Chapman of Horsham

(291 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:30pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 868-7930 (888) 868-7930
Used (888) 311-4580 (888) 311-4580
Service (866) 414-5518 (866) 414-5518

Reviews

(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman of Horsham from DealerRater.

Want to share your experience with this dealership?

Write a review

Watched them blame a customer for being upset at the

Watched them blame a customer for being upset at the service desk. How truly disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just had my car in for a recall issue and inspection as

Just had my car in for a recall issue and inspection as well as an oil change. Patrick the mechanic and Mike Kilgus the service writer did an excellent job. I would recommend them and Chapman, for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience there, everything went well and

Had a great experience there, everything went well and was the fastest time in and out of a dealership. Everyone was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was looking for a reliable used car and John helped me

I was looking for a reliable used car and John helped me look at multiple cars and find something that worked perfectly for me and my family. He was kind and patient during the entire process. Thank you John. We will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I worked with John Shipley at Chapman Horsham and he was

I worked with John Shipley at Chapman Horsham and he was efficient, responded promptly, worked with me easily and with true professionalism and clear knowledge of the cars he was showing me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mike was very polite and made sure all my needs were met.

Mike was very polite and made sure all my needs were met. He wasn't pushy at all. Thank you Mike for the great service. I love my new Bronco Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales manager Yuri Edelman was amazing.

The sales manager Yuri Edelman was amazing. He helped me get out of my Honda I was $10,000 upside down on and still able to keep my payment similar by getting me a great deal on my new Explorer and lowering my interest rate. I'll be sure to send all my friends and family over to see Yuri at Chapman Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank you Chapman ford of horsham

Great place to buy a car or truck!

Great place to buy a car or truck! Aj Skrzat is a GREAT salesman very knowledgeable ,Respectful! I will Definately contact him for my next car! Great job AJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Beginning with Yuri, Nolan and Kyle.

Beginning with Yuri, Nolan and Kyle. The experience was excellent and I will return to get my wife a vehicle within the next 6 months. I will recommend to friends and family as well. I love my 2016 Honda Pilot Elite. Thank you Nolan Rudd for completing my transaction efficiently and GO BIRDS !!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service, Mr Mike Kilgus was OUTSTANDING, could not

Great service, Mr Mike Kilgus was OUTSTANDING, could not have been any more helpful, cordial, and knowledgeable! Will ALWAYS cone to Chapman for service! GREAT!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No