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Courtesy Ford of Pocatello

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Took my car in for service it had a leaking heater hose.

Took my car in for service it had a leaking heater hose. After two weeks they hadn’t even looked at it after promising to twice. Picked it up and drove it to a local shop they had it fixed and back on the road in an hour. Definitely won’t be buying a car or taking anything to this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thanks for your patience, and your knowledge !

Thanks for your patience, and your knowledge ! And the new pickup ! Thank the manager too!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Aaron was great helpful straight forward and an honest

Aaron was great helpful straight forward and an honest person. A rare find in some places. We are so happy with his help in gathering information and purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Kenneth!

My family and I had a great time while buying our new vehicle! Kenneth answered all my parents questions and was patient while i translated to my parents when needed. We test drove multiple cars and he made sure to find us the best vehicle within our budget. He made our experience stress free and enjoyable! If you’re looking for a car in the Phil Meadors Ford, Lincoln lot make sure to ask for Kenneth Cohen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealershio

We had an excellent experience buying a car from this dealership. John Lee was amazing and helped us get into a great car given our credit. We will do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

John Lee at Courtesy Ford was fantastic at working with us to find the right car. After a bankruptcy and wanting to rebuild our credit this was the dealership for us. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchase of new (to me) Jeep Compass

Stopped at the wrong lot to look at a vehicle I had found on the internet. Jim Beitz @ Courtesy came out, explained, asked a few ?s, got my phone #. I was fairly impressed by that fact alone. He called within 24hrs. Found exactly what I wanted on another lot. I was allowed to take it home for the night and then locked myself out. Bless a guy from the dealer who drove to Lava Ranch, found me and unlocked. Came to town and bought. Thanks to all, it was quite a day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

They listened to what I needed done, and they accomplished it. They went above and beyond what I had expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good salesman, great experience..

My salesman listened to what I wanted (price point, features, and dependability..). he went beyond my expectations, and AJ was kind, thoughtful, and proactive in every aspect of the sale (with backup plans in place).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you

Worked hard for me. No pressure. Very honest and straightforward. Found the vehicle I wanted. Made the buying experience pleasant from the the beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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