Courtesy Ford of Pocatello

went very smoothly and hassel free. From delivery of the vehicle, to getting a loaner car while the work was done I was well taken care of

The staff is always so friendly. In addition to the oil change, maintenance they performed on my car, they also washed the exterior and vacuumed the interior. They go above and beyond!

I appreciated Chris Loosli's helpful and honest sales approach. He gave the information I needed and I never felt pressured to make my purchase decision.

professional did everything that was required.Need better parking for customers also need to be better one estimating time for service

the people were so friendly, courteous, and helpful, they explained everything about the new truck, and we enjoyed meeting them

They were prompt and Courteous. They explained everything to me and made my experience great and pleasant. I would recommend them to anyone. The facilities and staff were amazing.

Friendly greeting, quick service, clean wash & vacuum. For some reason, I'm required to make sure my feedback contains at least 20 words, so I've added this sentence to satisfy that requirement.

When I just got to the dealership, I felt that I came to the right place to get my new car. And I felt that I can trust those guys who works in the dealership. I always pay attention to the small details about service, hospitality and attitude to the customers... And I was surprised by how much they care about customers(opening the door, parking your future car in front of the entrance, offered some drinks, trying to find my real needs and wishes...)- it's a really small things, but for me it means a lot, and I didn't waste my time with my dealer, he immediately offered me some available options for me and benefits of my car... I was excited to work with my dealer Chris Loosli, he is amazing and very professional salesman. When I was worrying about some financial sides, he really supported me and inspired me to make a final decision... I had an awesome experience with Chris, because I got all answers to all my questions. I was super excited when I got my new key from the car and Chris know how to make a wonderful impression of experience with buying a car... And I know that he will be able to assist me with all my future requests and questions...Thank you so much guys! And many thanks to Chris Loosli for making my "first car buying experience" just incredible and awesome... I'm writing this survey with the smile on my face, because those stressful days were really important to me and I got everything what I needed. I'm still laughing about some jokes about "Ford Focus", and I'm super happy to be a part of the Ford Family:)))) Thank you so much for everything! You are guys just amazing! Especially Chris :)

Sales staff that really care and go the extra mile to be helpful. My experience with entire staff was one of the best ever.

Mike was Very friendly and knowledgeable about the vehicle. More than willing to help with any part of the buying process from looking at the vehicle to after the purchase.