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Deacon Jones Ford

(1,014 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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The BEST experience I have had buying a car!

The BEST experience I have had buying a car! A huge thank you to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rachelle Gordon, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

great to work with, they make the buying process very

great to work with, they make the buying process very good. Always friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Had battery failure on our Edge.

Had battery failure on our Edge. Came to service dept on Monday morning 9:00 and Chad in service dept had me in and out in 2 hours. Always get great service from Chad in Service Dept and Robby Braswell dealership manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jswaddell53, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Chad did a great job in service.

Chad did a great job in service. Very through and great business acumen the whole time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great customer service.

Great customer service. Everyone was super nice and fantastic to work with! Highly recommend this dealership! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Damuse9629, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

The service was fast and professionally done and my car

The service was fast and professionally done and my car was done by techs who knew my car needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tonyregbrown, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

Friendly staff!

Friendly staff! Rylee went above and beyond to make our purchase went smoothly! We have enjoyed our broncos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

Jaidon Davis our sales person was amazing and provided

Jaidon Davis our sales person was amazing and provided great customer service. We will be back for our next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Mckinnt69, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Great service, unfortunately my engine light is back on

Great service, unfortunately my engine light is back on though but they did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Agreenleafrn0716, we are so happy to read such a great review about Deacon Jones Ford Lincoln! Thanks again for the recommendation, and have an amazing day!

Brought my truck in for routine service, staff was very

Brought my truck in for routine service, staff was very nice and professional. I was back on the road within a couple of hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jvause0, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We're looking forward to your next visit with us!