Deacon Jones Ford

Excellent facility Highly trained and caring technicians Superb service writer Frank Company has a genuine desire to exceed the customers expectations

We have complained about our 2019 F150 transmission since the truck was new, purchased the extended warranty to ensure the truck was covered and now that the warranty has expired, the transmission is bad and needs replaced. I am disappointed with the service department for not taking this seriously when the truck was in warranty, and now that I will have to pay full price, it is an immediate concern. Btw, this is all happening while I am deployed and trying to work through this with my wife and son though a 7 hour time difference.

Professional and courteous Very busy with many customers. Wish they scheduled appointments so did not have to wait so long,

Service department was so nice and offer to give me shutter when they knew it was going to take longer than an hour.

First come first served works rather than scheduling, and their technicians do a good job.

Kaylee worked hard to find exactly what we wanted. It was 300 miles away and she got the truck for us (no charge transport). Was a simple deal, very transparent pricing and drama free. I would 100% buy another vehicle from her and Deacon Jones.

I knew the make/model and color I wanted. It wasn't available on my local dealership BUT Maria Grantham was the best!!!!!!! she found exactly what I wanted and was extremely gracious during the purchase process. Rylee Myers was helpful with my paperwork and was thorough in the purchase process. Maria went out of her way to assist me with the new technology involved. Both these employees get the highest rating possible.

Kaley was amazing , she was very knowledgeable friendly. This is the 2nd car we have bought from her.

Deacon Ford is outstanding, efficient, and work with you to get the best care ever for ur vehicle.

Frank and his coworkers are the best even the guys in the bac.Was a pleasure spending my money there