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Deacon Jones Ford

(926 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (984) 264-0153 (984) 264-0153
Used (877) 300-1133 (877) 300-1133
Service (888) 750-5849 (888) 750-5849

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deacon Jones Ford from DealerRater.

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Deacon Jones always takes great care of us.

Deacon Jones always takes great care of us. We have used their service department exclusively since we moved to the Goldsboro area 12 years ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Mike was very kind and helpful.

Mike was very kind and helpful. The service was prompt, complete, and efficient. Thank you for taking care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Can’t remember the counter guys name, I think Chad?

Can’t remember the counter guys name, I think Chad? but he was great to work with and very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Great service center employee Chad at this dealership.

Great service center employee Chad at this dealership. Very polite and helpful and I was there for short time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

The service members have always been professional and

The service members have always been professional and kind. They make sure the customers are taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

You guys have alway taking care of every time I have had

You guys have alway taking care of every time I have had my truck serviced. Thanks you!😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Have always been very pleased with the service department

Have always been very pleased with the service department and it’s personnel…excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Outstanding service from sales to service!

Outstanding service from sales to service! Jeff Hill has been wonderful both when we purchased our Lincoln Aviator and with our new purchase of the Maverick truck! We also have our service work done there and we've never been disappointed. Great bunch over there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Rylee Myers listen, answered and gave me a great deal!

Rylee Myers listen, answered and gave me a great deal!! I’ll felt so relaxed and I highly recommend Deacon Jones!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Bought several vehicles from Deacon Jones.

Bought several vehicles from Deacon Jones. Always a pleasure to work with and get the best possible deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!