Reviews
They were diligent into looking into the problem with my
They were diligent into looking into the problem with my car so that it could be corrected
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!
This is my 4th Toyota RAV4 from this dealership and
This is my 4th Toyota RAV4 from this dealership and honestly I arrived at 9am and I didn't leave until 12 noon was unacceptable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
We came in for a simple fix and it ended up being a big
We came in for a simple fix and it ended up being a big issue. The problem was explained to us and a resolution was planned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt communication.
Prompt communication. Personal attention, easy to deal with Lauren took care of my problems and scheduled my next appointment
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad that Lauren was able to take care of your vehicle in a timely manner!
Very pleasant and made my first time buying a car a
Very pleasant and made my first time buying a car a smooth experience Kurt was a great salesman and I'd recommend him to anyone looking at buying or leasing a Toyota!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your first time car buying experience! We are so glad that Kurt was able to help you find the right vehicle for your needs.
Thomas is always the best, works around my busy schedule
Thomas is always the best, works around my busy schedule and gets my cars serviced promptly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our Service Department! We are so glad that Thomas was able to take care of your vehicle in a timely manner!
The engine in the truck we purchased went and you all
The engine in the truck we purchased went and you all blew us off multiple times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Friendly didn't understand why I had to pay for something
Friendly didn't understand why I had to pay for something that came with the car my husband asked and Rich said that's the way it is it was $399. 00 or something like that I would have to look at my paperwork. When my husband told my son he decided to get a rogue and stay away from Wappingers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Great inventory.
Great inventory. Professional staff. Nice waiting area. Business manger very good, but process is painfully slow. Extended warranty pricing not at all competitive with other dealerships.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We are so glad to hear that our team was so helpful and we will be sure to share your comments with our management team.
The dealership has always been very attentive to my
The dealership has always been very attentive to my needs. Your staff does great by me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!