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DCH Wappingers Falls Toyota

(7,825 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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The dealership has always been very attentive to my

The dealership has always been very attentive to my needs. Your staff does great by me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

Very simple, but process felt rushed, damages on the car

Very simple, but process felt rushed, damages on the car was not fixed before given to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

My scheduled appointment was to be 60-90 minutes,

My scheduled appointment was to be 60-90 minutes, however, I was there for four hours. Please do a better job at managing expectations in the future.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

She is the best she took care of us at a bad the moment

She is the best she took care of us at a bad the moment of our family she's awesome and she cares

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

Very good and friendly They are very good and friendly

Very good and friendly They are very good and friendly and hardworking ..very nice to meet them . Judy was helping me a lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our Service Department! We are so glad to hear that Judy and our team members were able to take care of your vehicle in a timely manner!

Absolutely amazing… Made the experience very quick and

Absolutely amazing… Made the experience very quick and transparent Joe was absolutely amazing. He was not too pushy and completely understood Our needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We are very glad to hear that Joe was so helpful with your leasing needs.

I loved that they listened to me, didn't seem pushy, and

I loved that they listened to me, didn't seem pushy, and helped me lease a car I could afford. Joe Degroot was absolutely the best salesman!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We are very glad to hear that Joe Degroot was so helpful with your leasing needs and thank you for being our customer.

Just went to service needs change the oil and a few

Just went to service needs change the oil and a few recommendations, but the oil change in my RAV4 last Sat.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

All personnel friendly and knowledgeable Took the time to

All personnel friendly and knowledgeable Took the time to answer all my questions Financing personnel took the time (Dylan) and went over the financial documents and answered all my questions

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that Michael O'Hare and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

We are repeat customers.

We are repeat customers. All good experiences to date. We plan to shop with you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs and we'll look forward to helping you again with any future needs.