Reviews
Got zero instructions B4 arrival.
Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Saw to our needs quickly and with diligence.
Saw to our needs quickly and with diligence. Not that I expected them to know these things, but it would have been incredible of them if they happened to be aware of the car seat installation limitations associated with certified personnel in the area.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful feedback! We're glad to hear that your needs were met with care and diligence. Your suggestion about car seat installation is greatly appreciated. We are always looking for ways to improve and better support our customers.
Oh my god I don't know where to start, it was a great
Oh my god I don't know where to start, it was a great experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a pleasure doing business there I would definitely buy a car from there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the amazing feedback! We're thrilled to hear that Dan made your car-buying experience smooth and enjoyable. It means a lot to know that we delivered exactly what you were looking for. We truly appreciate your kind words and look forward to welcoming you back in the future!
This was the first time I have gone to this dealership.
This was the first time I have gone to this dealership. I found staff friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our dealership for your first visit! We're happy to hear you found our staff friendly and professional. We look forward to serving you again soon!
Service was great and speedy.
Service was great and speedy. Didn’t expect to go out with a car on the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kind words! We're glad we could make things quick and smooth for you, and even better that you were able to drive off in your new car the same day!
The sales reps are wonderful, patient, and kind.
The sales reps are wonderful, patient, and kind. I did not feel pushed or coerced into purchasing a car with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad our sales team made you feel comfortable and never pressured during your experience. We appreciate your trust and hope to assist you again in the future!
The service advisor knew exactly what I need when I
The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad our service advisor understood your concerns and that the tech’s video helped clearly explain the needed repairs. We appreciate your trust and look forward to serving you again!
My experience with Wappingers Toyota was a very positive
My experience with Wappingers Toyota was a very positive one. Everyone was nice , easy going, and friendly. We didn’t feel pressured and we feel very pleased with the truck we purchased. Thank you for making this a such a nice process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're so glad to hear your experience at Wappingers Toyota was positive and pressure-free. Enjoy your new truck, and thank you for choosing us—it was a pleasure working with you!
Overall great experience from start to finish.
Overall great experience from start to finish. Joseph and Josh were awesome to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad to hear Joseph and Josh made your experience smooth and enjoyable from start to finish. We appreciate your support!
Do not get your car inspected here.
Do not get your car inspected here. They lied to me about my tires and brakes needing to be replaced. They failed my inspection. I had a weird feeling and took it to a different garage and they said I would not have failed Inspection and I have another season on my brake pads.They also are a big dealership so will just take your money and move on to the next. They lost me as a customer for my next new car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (201) 942-4271 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.