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DCH Wappingers Falls Toyota

(7,824 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,824 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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DCH Toyota was tops!! Tiffany and Wadie were excellent...

DCH Toyota was tops!! Tiffany and Wadie were excellent sales associates. No pressure and very knowledgeable. I have purchased several vehicles here and plan to continue in the future. Hassle free!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us a five-star review! We're happy to hear our team was able to give you excellent service.

Always excellent service here. Was in and out in a...

Always excellent service here. Was in and out in a reasonable time frame. Was able to answer a question I had been wanting to get a answer for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us a five-star review! We're happy to hear our team was able to give you excellent service.

Excellent service and pricing

Pinkal and Wadie did an excellent job. They took time to patiently answer all our questions, spent time explaining features, gave us space and time to decide without any sales pressure. and gave excellent pricing when we were ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us a five-star review! We're happy to hear our team was able to give you excellent service.

Arrived early was seen right away Annual inspection and...

Arrived early was seen right away Annual inspection and tire rotation Waiting area was clean and comfortable. Had coffee and bagel was completed in half hour reviewed what was done Very pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're happy to hear your experience with us was a five-star one!

Excellent Service!

Took my car in for it;s annual inspection, tire rotation and oil change. Evin had everything ready and waiting for me. I was in and out in record time. The dealership was exceptionally clean which I especially appreciated at this time. Everyone was very professional and courteous. Wappingers DCH always goes above and beyond. Thanks to a wonderful team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're happy to hear your experience with us was a five-star one!

ToyotaCare

Toyota not only takes good care of your car but Toyota employees take very good care of their customers. I will continue to be a Toyota customer for the rest of my life. To anyone that is not a Toyota customer I highly recommend you switch to Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're happy to hear our team was able to assist you.

I would definitely recommend a family or friend to this...

I would definitely recommend a family or friend to this dealership. The questions I had were answered in a timely manner. They were very upfront without any hidden underlying options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback regarding your experience with us!

In and out quick

Alicia was waiting for us, and processed us right away. She was very friendly and professional. She said it would take forty-five minutes, but it was less. Fresh coffee, bagels and cookies in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're happy to hear Alicia was able to make your experience a good one.

Pleasant experience. Got the suv I wanted. Wadie was...

Pleasant experience. Got the suv I wanted. Wadie was great to work with as well as the management team. Will buy my next Toyota here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Raul! We're happy to hear our team was able to assist you.

Called last min for and appointment... no sweat. Mike was...

Called last min for and appointment... no sweat. Mike was great. Had my car back to me in a few hours. A pleasure to deal with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're happy to hear Mike made your experience a good one.