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DCH Wappingers Falls Toyota

(7,825 reviews)
Visit DCH Wappingers Falls Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2014 state dealer award
View 6 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (888) 710-8805 (888) 710-8805
Used (888) 710-8799 (888) 710-8799
Service (888) 450-3295 (888) 450-3295

Reviews

(7,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Wappingers Falls Toyota from DealerRater.

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Good customers relationship.

David was excellent in getting to my problem with my past dealer and finding me a car that would fit my pocket ..I must say that he is very attentive and works with your situation. ..I am glad he represenTed me. WELL DONE. Thank you David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad that you had such a positive experience!

The best car buying experience ever!

What wonderful service! Anthony was so very helpful and informative. He answered all our questions and found the perfect car for our needs. A fine young gentleman. We would recommend him to anyone needing a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! See you again soon!

Buying a camry

The salesperson was patient,spent a lot of time explaining things to a senior couple. Courteous,professional and fair with pricing . A very positive experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! We look forward to serving you again soon!

Purchased a used car

Worked with Eric from our arrival at dealership. Knowledgeable and patient. Very pleasant to deal with. He made the experience a reasonably stress-free process. Works well with Nick Palmas, Finance Manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ask for Michael Newsham!

My wife and I were looking to replace our 2007 Toyota Yaris that was coming to the end of its life. We seeked out a Toyota Corolla S with very specific options and Michael was able to match us up With the perfect car. It was within our budget, and exceeded my wife's expectations (as it is primarily her car). When we signed for the car we were walked through financing and also decided to purchase the extended warranty for peace of mind. Overall I would recommend purchasing a vehicle at DCH Wappingers Falls Toyota. If Michael Newsham is available, definitely make sure to speak with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Greetings, thank you for taking the time to provide such a wonderful review! Please come back and see us soon!

Very happy with selection, service and price

I had been looking around for a used Toyota Tacoma for a while. I went to a dealership in my area, but they did not have anything that would fit my needs, nor did I get the impression they would be looking. I saw that DCH had a good selection. I was happy that I was introduced to Anthony. He knew what he was talking about, and was very helpful in finding the truck I was looking for. He was patient and professional. I was very pleased with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for the five stars and compliments to Anthony. We are happy you chose our dealership, enjoy your new vehicle!

World's greatest car purchase

WOW. I cannot say enough about Mike Newsham, Rob Schaeffer and the DCH crew. I was hit by a drunk driver and my car was totaled. The first thing Mike said was "first off are you ok?" Every other dealer said "well let's get you a new car." If that doesn't say something, I don't know what will. Michael Newsham is amazing. He is sweet, caring, genuine, knowledgable, and by the end of it I actually felt like I made a friend. Now, as far as Rob Schaeffer is concerned; don't ever let him go. Rob is incredible and a true asset to have as a manager. He's kind, alert, knowledgeable, and gives off the impression that he genuinely loves his job. Rob truly made me feel like I wasn't being taken advantage of, and he was doing everything in his power to help me find the best price and best deal. This was the easiest, most efficient, and hands down the best purchase I've ever made. My brand new Rav4 is beautiful, and I have these guys to thank for it. Thanks to the DCH crew! I will be recommending all of my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

used car purchase

I would definitely recommend this dealership. Their selection of vehicles was very good. I received a fair price on my trade in. The process was smooth with no surprises and the vehicle was prepped nicely on delivery. They spent the time to find me the best possible financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

John, thank you for your kind words! We are so pleased to hear about your experience with us and hope that you will come back and see us again soon.

Excelllent Experience

Very knowledgeable reps. No pressure. Would definitely visit again. Worked with us to find the car and package that worked for us (used, new, or lease).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! We were happy to help and hope you come back to see us again soon.

satisfied customer

I purchased a Toyota camry certified (2014) from Michael at dch . He was not pushy ,answered all my questions and was very professional . All went very smooth even when I was signing all the paperwork with the finance guy ,he also didn't push me for xtra things that I I would not have purchased anyway.I recently also made a purchase of a Honda civic from thruway Nissan in newburgh some 8 months or so before buying my Toyota from dch , . and to say I had a nightmare experience is a big understatement this was from salesperson to the finance guy to the general manager. Anyhow any future purchases will be made at DCH wappingers were they are complete competent professionals .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a positive review. It's great to hear that Michael and the rest of our staff could assist you. We hope you enjoy your new Toyota Camry!