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(140 reviews)

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My vehiche has an emergency issue i Indianapolis and it...

My vehiche has an emergency issue i Indianapolis and it was Brandon who told me the part was under warranty not Capitol City Ford. Brandon took the time to take my call, review the history and the warranty expiration date!!! Thank you Brandon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every one was friendly, helpful and understanding of my...

Every one was friendly, helpful and understanding of my needs . I was given the chance to drive the car to help me make up my mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I took my vehicle in for a recall. I was well pleased...

I took my vehicle in for a recall. I was well pleased with the service. The waiting room was comfortable. The staff were courteous and efficient. Couldnt have been a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wanda

Very friendly and Jen was really helpful she’s really knows her stuff and can fit you with the right car I’ve bought 5 cars from dutches Chevy best place ever highly recommend Dutches Chevy in my sterling ky

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Chevrolet Equinox 2019 11/22/2019

All personell were friendly and courteous, especially Terry McCarty, Lonnie Pendleton, and Rick Johnson. They were especially accomodating. Another salesman and the receptionist also talked with us while we were waiting. Many of our friends said we got a GREAT deal on a used 2019 Equinox with only 15,000 miles. We beleive so, too. I highly recommend DUTCH'S CHEVROLET, Mt. Sterling, Ky. Mr. McCarty was our first contace, advising what vehicles he had on site and what would arrive soon. He called us when the vehicle we desired arrive. Mr. Pendleton did all the paperwork for the purchase. Mr. Johnson arranged financing at a great rate. A big THANK YOU! goes to all of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

I really like this service department they got me in and...

I really like this service department they got me in and out just drove up ask them if they could get me in awesome the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Job ! Dutch's

Loved my experince. Kelly Harrison was an awesone salesman . Loved the customer service. They didnt push you like most car lots do or follow you around. . When I brought my previous car I was at Cartown Kia for 7 hours I went to Dutch's on a lunch break looked at The SUV , drive it and done an application all within 45 mins. Came back next day closed deal and may have been there an hr. That's awesome. I would highly recommend Dutch's Chevrolet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are so pleased you enjoyed your visit to Dutch's Chevrolet! Thank you again for leaving us this response!

2019 Ford Edge

Satisfied with the trade value given me and the quickness of finding what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you for the review and congratulations on your new vehicle! If you have any additional questions, we will be more than happy to assist you! Safe travels!

Great service! They were able to schedule me for same day...

Great service! They were able to schedule me for same day appointment for oil change and tire rotation . Entire staff friendly and courteous. I thought the service charge was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New truck purchase

I was in dire need of a new truck. I was very unsure of my buying ability due to credit after a divorce. I have worked on it over the past 6 years but was unsure. Not hassle, pressure, or judgement they hooked me up and go the cost where I needed to be.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!