Reviews
Everyone here is so friendly and they provide great
Everyone here is so friendly and they provide great service. Very professional and knowledgeable. They take their time and give you many different options that work for you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
This is a very good place.
This is a very good place. Been dealing with them since I got my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens - Jamaica!
When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens - Jamaica!
This is the first vehicle I have gotten from this
This is the first vehicle I have gotten from this dealership. Nice people to work with. I certainly would tell anyone looking for a Lincoln vehicle this is the place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!
Great service department!
Great service department! Super clean shop - responsive customer service that actually calls you back when they promise :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!
⭐️ If I could give zero stars, I would.
⭐️ If I could give zero stars, I would. Avoid starks ford of at all costs! I brought my leased 2022 Lincoln Aviator in for service, only to find out that the dealership took my car for a joyride without my permission. They drove it over the Throgs Neck Bridge into the Bronx, racking up miles and charging tolls to my EZ Pass. When I got the car back, my dash-cam had been broken from the rear and disconnected, the car reeked of weed—clear evidence that someone was using it for personal use. On top of that, they burned through three-quarters of my gas and returned it to me with significantly less fuel than I had left. This is beyond unprofessional—it’s outright theft and abuse of a customer’s vehicle. If you care about your car, your money, and basic honesty, stay far away from this dealership. I strongly recommend others think twice before trusting them with your vehicle. They don’t even have the courtesy to reimburse the expenses they accrued.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
You know you attempted to scam this dealer out of hundreds of dollars and/or free service under the guise of a hand-written "locksmith" invoice for "reimbursement ". When that failed , SUDDENLY an ever growing list of complaints blossomed. You won't sully my name online but praise me in emails. If honesty is truly of any value to you, then BE honest. Your email said 30 miles, Now it's 3 quarters of a tank and reeked and the camera is broken , not disconnected like you said ? There is NO excuse for any tech to extend a test drive unauthorized . For that reason, the party accused has been reprimanded while this claim is investigated. There is absolutely no reason at all to resort to false feedback When you were told you would be contacted once your ACTUAL concerns were validated. This is so disappointing , and undeserved.
Excellent service from professional people.
Excellent service from professional people. Special thanks to Yvonne, Diego and Walter. They made everything easy for me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
Yvonne is a great service rep!
Yvonne is a great service rep! She made me feel comfortable and informed me of the possible cost of servicing my vehicle and when I could collect it. I look forward to dealing with Yvonne again during my next service call.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
Miss Debbie always give me great service.
Miss Debbie always give me great service. My trucks services always done on time .i like ford service Jamaica team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
Excellent service!
Excellent service! Thank you for making everything so easy, professional and among the best service I have ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!
There was bot a long wait and the representative that
There was bot a long wait and the representative that assisted me Xhris was very helpful and informative on he service that my vehicle needed. Chris also took the time out to show me new vehicle that u was inquiring about. I love it there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!