Reviews
Horrible charging people for repairs they didn’t provide.
Horrible charging people for repairs they didn’t provide. When I asked for my old parts can’t show it to us.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Comfortable place to wait to receive your vehicle after
Comfortable place to wait to receive your vehicle after repairs, along with a nice size television to entertain you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have absolutely no complaints!
I have absolutely no complaints! They were extremely helpful and patient with my process of buying my car! Sherif was very detailed with everything from test driving the car, to the background and information about the car! He also did not let me decide to make a decision that he felt and knew was not the right approach, with him being a great fit for his job! Also Sheiylm made sure to keep in touch with me almost everyday to see where my head was at for the car. He did not let me slip out of their hands and he made sure that I did not feel discouraged in any way, reminding me that he can help me with any information I need!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!
Great service and responsive representatives.
Great service and responsive representatives. Would recommend to others and buy another car from this dealer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!
I have always used lord's services it is the best very
I have always used lord's services it is the best very professional courteous and kind.I just love them over there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
The dealer is very good, they attend to clients in a very
The dealer is very good, they attend to clients in a very professional way, and they do their best to solve every issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!
Great customer service and they wash my vehicle ?
Great customer service and they wash my vehicle ?? Everyone was awesome When I came in service lane I was greeted right away
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!
This is my second Ford purchase, and choosing this
This is my second Ford purchase, and choosing this dealership was a great choice. I picked up a van this time. The sales staff were positive, patient, and helpful. Especially the salesperson (Erjoyce). Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!
Horrible.
Horrible. Dishonest. Unprofessional. Disrespectful. Unsafe. Ignorant & ill-trained. Opposite of conscientious. ZERO STARS IN REALITY.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -David Wells, 718-885-8000 ext 215
Excellent customer service Juan.
Excellent customer service Juan. manager make the shop work very professional and efficient great job guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!