Reviews
Business Admin.
The customer service was great. There was someone there to greet me once I pulled up on the lot.Facility was clean. I will return with a larger down payment to get the vehicle I need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your experience with us, Rebecca! Our team works incredibly hard to exemplify the Kerry Automall commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, Joel Cooperstein - coopersteinjoelerin@gmail.com
Buy Kerry Ford, a family experience!!!
I went into Kerry Ford knowing what kind of car I wanted, knowing what kind of financing was working with, but not knowing if the right car and financing would be available for me. Todd Burger and Joel worked their hearts out to get as close as possible to achieving that goal. I never felt like there was secret talk behind closed doors, or that they were out to make a sucker out of me. My 5 star review isn't what I want it to be.. as I would give Todd and Joel 10 stars if I could. I went in with a 2012 chevy cruze, and walked out with a 2017 ford fusion hybrid, and the quality has just opened my eyes. I've been a chevy guy my whole life, and will never go anywhere besides Kerry Ford again for a new or certified used vehicle. Thank you, Todd and Joel, for working so hard to make this deal. You've gained a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis, thank you for this terrific feedback and congratulations on your 2017 Ford Fusion Hybrid! We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Todd did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Joel Cooperstein - coopersteinjoelerin@gmail.com
Excellent people to work with
The salesman,the sales manager, and the finance guy were wonderful.They went out of their way to make a deal I would be happy with. They did not treat us like we were stupid. Immediately they worked for the sale. I went to a lot of dealerships and drove quite a few cars.ALL OF THE OTHER SALES PEOPLE TRIED TO GET AS MUCH AS THEY COULD; AND THEN WANT TO COME DOWN. I don't like to do business like that. To earn my business you need to tell what you will sell the car for and if I want it and it is a deal I can live with I will buy it. I was highly impressed with your dealership and your employees I bought my first new car from Kerry Ford back around the 80's and the service was so lousy and the service manager was terrible. I said I would never buy another car from Kerry Ford. Now appr. 35 years later I am totally happy with the service and if I have any problems I think I will be treated right
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review, Della! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Warm regards, Joel Cooperstein - coopersteinjoelerin@gmail.com
Quick and easy service
Quick and easy service and great follow up. Drop off and pick up went quick and easy. Finished way before I thought they could get to it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dawn, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Best regards, Adam Hendrixson - adam@kerryford.com
Fast auto repair
I was in an accident the morning of a road trip. The Kerry staff was able to assure me my car was ok to drive and provide a quick estimate for insurance. When I returned from my road trip they got me right in to have my repairs done and my car looks great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the service work performed on their vehicle. We look forward to seeing you again. Best regards, Adam Hendrixson - adam@kerryford.com
Great dealership
Everyone was nice great experience made the buying experience very smooth and comfortable. All went well very satisfied with everyone that helped us out during the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Derek, thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Adam Hendrixson - adam@kerryford.com
Two Thumbs Up!
Super friendly, speedy and spot-on diagnosis! The Service Center at Kerry Ford, Tri County can't be beaten. Kurt is my go to man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, thank you for your kind words. We feel our service department is what makes Kerry Automall special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Adam Hendrixson - adam@kerryford.com
great service and job done on a timely manner
job well done and the staff is a pleasure to work with--they do a great job for me and certainly I am well satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for writing this amazing review of our dealership. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that our team did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Adam Hendrixson - adam@kerryford.com
Quality Service. Exceptional Customer Interaction
In and out within 30 minutes. Staff recognized me as a long-term customer and remembered the details of my service record without before looking me up on the computer. Very professional. Very competent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lydia, thank you for this feedback and for continually choosing us for your vehicle's service needs. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. We look forward to serving you again in the future! Best regards, Adam Hendrixson - adam@kerryford.com
Excellent Service!!
Our salesperson, Andy Hendrixson, was absolutely AWESOME. He made the experience of purchasing our new vehicle enjoyable, fair, and expedient. The folks that helped Andy were also very friendly and informative/helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you so much for taking the time to leave this wonderful review. Andy is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Joel Cooperstein - coopersteinjoelerin@gmail.com