Reviews
I bought my 2025 Bronco from this dealership earlier this year. When I was asked if I wanted an extended warranty I told them I wanted the Ford warranty premium plan. My son who lives in another state and works for Ford also spoke to them and told them which warranty I wanted. I found out this week when there was an issue with my car that they sold me an aftermarket warranty not the one I requested. My fiancé and my son were both witnesses to my request. When I spoke to the finance manager he told me they hadn’t sold the Ford warranty in a long time…so they lied to me when I bought my car. I’ll never recommend this dealer to anyone ….ever! I’m waiting for them to make this right and get the warranty I originally requested…Ford Corporate has requested this on my behalf….we’ll see if the do the right thing!!
I bought my 2025 Bronco from this dealership earlier this year. When I was asked if I wanted an extended warranty I told them I wanted the Ford warranty premium plan. My son who lives in another state and works for Ford also spoke to them and told them which warranty I wanted. I found out this week when there was an issue with my car that they sold me an aftermarket warranty not the one I requested. My fiancé and my son were both witnesses to my request. When I spoke to the finance manager he told me they hadn’t sold the Ford warranty in a long time…so they lied to me when I bought my car. I’ll never recommend this dealer to anyone ….ever! I’m waiting for them to make this right and get the warranty I originally requested…Ford Corporate has requested this on my behalf….we’ll see if the do the right thing!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Josh was absolutely fantastic! He got us in and out of there with no issues. I would 100% recommend him for all of your car needs!
Josh was absolutely fantastic! He got us in and out of there with no issues. I would 100% recommend him for all of your car needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We worked with Josh this week in purchasing a new 24' Ford Escape WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Josh for their next vehicle. Josh is a class act and deserves recognition for his service he provided for us today . We are loving our Escape !!!
We worked with Josh this week in purchasing a new 24' Ford Escape WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Josh for their next vehicle. Josh is a class act and deserves recognition for his service he provided for us today . We are loving our Escape !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Please tell me how their sales rep offers a price only to have the manager tell you it was a "what if" price. Why offer it if that's not an option? This place is a joke!
Please tell me how their sales rep offers a price only to have the manager tell you it was a "what if" price. Why offer it if that's not an option? This place is a joke!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best dealership I’ve been to! Josh was amazing and did everything he could to help find the best car for me at a price I could afford!! I recommend everyone go to Kerry and ask for Josh
Best dealership I’ve been to! Josh was amazing and did everything he could to help find the best car for me at a price I could afford!! I recommend everyone go to Kerry and ask for Josh
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Josh Fisher made my car buying experience amazing! I would highly recommend him! Thank you!
Josh Fisher made my car buying experience amazing! I would highly recommend him! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Simple scheduled appt for an oil change tool 2:45 so far. Still not done. They said I’d be first in line
Simple scheduled appt for an oil change tool 2:45 so far. Still not done. They said I’d be first in line
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I worked with Josh today in purchasing a used Ford Bronco. WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Josh for their next vehicle. Josh is a class act and deserves recognition by his service he provided for us today . I love my Bronco !!!
I worked with Josh today in purchasing a used Ford Bronco. WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Josh for their next vehicle. Josh is a class act and deserves recognition by his service he provided for us today . I love my Bronco !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am a lifetime Ford customer who has lived all over the country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing deal, didn't link a purchased warranty to my vehicle, and the service dept is the most unprofessional staff I have come across at any dealership. The service manager Steve Rucker is a weird insecure little man who comes out of his tiny office trembling with anger and refuses to have any sort of logical or cordial conversation. He has no business being in a management role. Do yourself a huge favor and never purchase a vehicle or have your vehicle serviced at this location.
I am a lifetime Ford customer who has lived all over the country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing deal, didn't link a purchased warranty to my vehicle, and the service dept is the most unprofessional staff I have come across at any dealership. The service manager Steve Rucker is a weird insecure little man who comes out of his tiny office trembling with anger and refuses to have any sort of logical or cordial conversation. He has no business being in a management role. Do yourself a huge favor and never purchase a vehicle or have your vehicle serviced at this location.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I am a lifetime Ford customer who has lived all over the country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing deal, didn't link a purchased warranty to my vehicle, and the service dept is the most unprofessional staff I have come across at any dealership. The service manager Steve Rucker is a weird insecure little man who comes out of his tiny office trembling with anger and refuses to have any sort of logical or cordial conversation. He has no business being in a management role. Do yourself a huge favor and never purchase a vehicle or have your vehicle serviced at this location.
I am a lifetime Ford customer who has lived all over the country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing deal, didn't link a purchased warranty to my vehicle, and the service dept is the most unprofessional staff I have come across at any dealership. The service manager Steve Rucker is a weird insecure little man who comes out of his tiny office trembling with anger and refuses to have any sort of logical or cordial conversation. He has no business being in a management role. Do yourself a huge favor and never purchase a vehicle or have your vehicle serviced at this location.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase