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Lithia Ford of Fresno

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–4:30pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Ford of Fresno from DealerRater.

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Senior Sales Engineer

The team diagnosed my need for a new tire, secured one and replaced while I waited. Great job as always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service done very quickly while I waited

I had my 2015 F-150 serviced and it was done quickly and perfectly. Lithia provides the absolute best service each and every time I bring my vehicles in. I would not use any other dealer or service facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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"Great Service"

Very quick, oil changed, tires rotated and balanced, "Great Service"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I was very impressed with the wait time - only an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Four Winds 31L class C motor home

I took my RV in for warranty work on the motor and I was met by Jeremy who was very knowledgeable with my problem and asured me that all would be taken care of to my full satisfaction. after finding the problem Jeremy kept me updated on the progress of the repairs and made me fill comfortable that the techs were doing a complete check of my engine and had found several issues and corected them all. When the job was completed I recieved a notification from Jeremy that the job was completed and that I could pick up my RV anytime, and that the intire repair was covered under warranty. This was my first visit to Lithia Ford of Fresno and because of people like Jeremy I will be back and send my friends and family. Very satisfied Customer Stan Rosson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great all-around service

staff is always helpful, shuttle service is very convenient, service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lithia Ford Rates A+

I made an appointment for a repair because of a recall on my Fird Fusion. Your team was so friendly and efficient. Brandon went out of his way to accommodate my needs and make sure I was happy with my repairs. It was obvious that Customer Service is a priority at you dealership. It was a pleasure to do business with you and I will be back for sure. My only recommendation would be to streamline or organize your check in process. I arrived before my 9:00 appointment and it was unclear as to where we pull in and go. A girl did come out eventually and put a number on my car and she was pleasant but I was unclear as to what was going on. People were wondering if others were being serviced ahead of them and who had an appointment, etc. just hectic. After that, the customer service and repairs were outstanding! Thank you and thanks to Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service dept employee

See previous page for my review and comments on the service dept s politeness, professionalism and willingness to solve an accidental problem.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great customer service

The salesperson was very helpful in finding the F150 Platinum I wanted with the options I was looking for. The training I was given after picking up my truck on all the systems was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Toyota Avalon Limited

I found my future car on cars.com and called the dealership, Theresa Mimms answered the phone. Theresa and I had such a wonderful conversation that I drove from the Modesto area to purchase my used Toyota Avalon and love my new car. She was very personable and very good at her job, it was worth the drive to Fresno. I also had the pleasure of working with Zack Itehad in finance, he was very personable as well and put me at ease during all the paper work that had to be done. I highly recommend these two people for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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