Reviews
Write a reviewGreat experience
2016 Focus Titanium Hatchback. Great service from the moment I walked in the door. Super friendly greeters. In and out of finance quickly. .great technology team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Shannon. We always strive to provide excellent service with a professional and caring staff here at our location. Hope you're enjoying your vehicle, and as always, drive safe!
Customer
Great job, problem solved and got me back on road again. Thanks to all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The only repair facility I will use.
My warranty repair was completed in the amount of time promised, which allowed me to wait on the repair. As always, excellent work and friendly service from my advisor Chris.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
Long Lewis has always given us great service. Fred in Fast lane and Scott in service department. Great guys great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance
Repairs were completed timely and I was called promptly about new find new battery
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Long Lewis Ford: repairs and purchase experience
The work done was a very high quality. At the beginning the communication was sporadic: we were getting insurance work done and then paid for additional work on other damage. It took nearly a full month. I am very satisfied both with the work done and with the suggestion that we NOT repaint the entire car, but instead paint only the new bumper and buff out the rest. It looks great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have a 2004 Thunderbird and have always used Long Lewis for repairs and service. I always come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Attention to my needs excellent. Kept me informed during the service process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service in the QuickLane at Long-Lewis Ford
Great service. Great staff. Very customer oriented service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Everyone there is so friendly and they greet you with a smile...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.