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Long-Lewis Ford of Hoover

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Female 1st car purchase

Took a while to get help in the lot but when assisted the process was good. Took much longer than I had expected when paying cash. Overall my 1st time experience in purchasing a car was good. I didn’t realize there was so much paperwork kinda like buying a house.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wanda, thank you for your kind review; we are happy to pass along your comments to the team here at Long-Lewis Ford Lincoln! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Survey Lincoln 2016 MKC

Customer service on point. Car was received and returned in a timely manner with problem solved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ronald, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Great service, friendly associates

The team at Long-Lewis does a great job every time I come in. Highly recommend this dealership for your vehicle’s repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lou, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Time well spent

As always, the service was quick and efficient. The service department takes good care of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Long-Lewis Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Warranty work

Service Manager Tim could have not been more professional, knowledgable or helpful. He is a great asset to your organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, we are very happy to have provided you with such a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

Great Service

I brought my car in for a recall and they had me out in about 10 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Professional staff. Excellent service at Quick Lube Lane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

2018 Lincoln Nav

Very satisfied. Dealership was great to deal with. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Long-Lewis Ford Lincoln for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Long-Lewis Ford

We visited two other dealers before we went to Long-Lewis Ford. Long-Lewis was provided a much better deal than the other two. The 0% financing made a huge difference even without a down payment or trade-in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Long Lewis Ford Review

A friendly non pressure experience that left me with a feeling of satisfaction and confidence that I made the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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