Reviews
Write a reviewGreat service
Everyone was friendly and helpful servicing my Mustang.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Sandra. If you need more help, our team is available to talk -- safe travels!
Great Service
Stress Free Trade in on 2012 Ford for 2016 Ford! Salesman Mr. Hank was very helpful and i will tell others about him and how professional he was. The lobby, restroom, and waiting area are always clean. They even have a charge station in waiting area to charge cell phones.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. We sincerely thank you for your business and hope to continue serving you for many years to come!
First Service
Service on the Escape was good. Still waiitng to hear from you regarding recall on 2013 Mustang airbags
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! Feel free to stop by if you ever need any more help.
Great buying experience
Everyone very professional and went the extra mile to assist in the purchase of my explorer . Thanks for your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Experience
Your team led by John Lee provided me the utmost in service. They got me in and out in a timely manner. I would definitely recommend them to service my Ford or Lincoln vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful comments of the team here at Mike Reichenbach Ford Lincoln. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
CLEAN FACILITIES
It took two days before you could give me a car to drive while my truck was being repaired. You should have had give me a truck not of a car.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I like my experience because the people were very friendly and nice. I just wish I didn't have to lease first
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Aleshia. I'm very happy to hear about your positive experience at Mike Reichenbach Ford. If you have any further needs, do not hesitate to come back in for a visit. Best regards, John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
Awesome Salesperson
My salesperson is honest with me during the sale and is always available to answer any questions I may have in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit. Thank you for your great review! Best regards, John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
Awesome Facility
Very friendly staff! Everyone in the Quick Service Lane are very professional and always go above and beyond to their customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leroy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best regards, John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
Professional serrvice
I am greeted professionally when I arrive. I am updated by phone if anything comes up unexpectedly and notified when my vehicle is ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Mike Reichenbach Ford! If there is anything else we can do for you just give us a call! Best regards, Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com