Reviews
Write a reviewgreat service, beautiful new facility
People are professional and the quality of work is excellent. I have brought several cars from them and I have always been happy with the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eugene, thank you for leaving us your review. We are happy to know that you were pleased with our consistent professionalism and efficiency. We appreciate your loyalty at Mike Reichenbach Ford. If there is anything more that we can do please come back and see us again. Take care! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
Great service. Great facilaty
John Lee is the best to deal with. He is a large asset to your service department. He is very freindly and knows the product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, we are truly grateful for this awesome review! We are thrilled that John Lee was able to take care of you. He is truly a great asset to our service team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
The re-model is a great addition.
The service manager is is very professional. He is warm, friendly and very knowledgeable. He is an asset to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerrel and thank you for your kind words! I appreciate sharing your great experience. We thank you again and we look forward to see you again in the future! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
Great service
Attention given in the service department is always on the mark!! Especially by John it is always stellar!! Being I sent my 16 yo for the 1st time, I was comfortable in knowing they would take care of her in my absence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that John assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
Enjoyed buying my truck from Reichenbach
Salesman Mr. Sparks I was very pleased with how he handled everything from start to finish. Everyone I came in contact with were very nice and polite
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cardell, congratulations on your new truck! It's wonderful to know that you feel confident in your decision to choose Mike Reichenbach Ford Lincoln as your dealer. It is imperative to us that we make the buying experience seamless from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
Good experience buying a car.
Alecia Taylor, my sales person, is in the right business. She was helpful but not pushy. She regarded my wishes and did an excellent job meeting them. The financing team were also customer oriented.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Glenn. We are very happy to hear that Alecia could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
routine service
the ability to drop off my truck and pick it up later and to be notified if i may have a potential future problem
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Blake, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
Awesome staff
The entire staff makes you feel more like a family rather than a customer. The vast selection of vehicles to fit anyone's needs and budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ernest, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. John Burke General Manager 843-664-4141 johnb@toughnameeasydeal.com
Repair to old pick-up.
Prompt, friendly response when I pulled in, got a good understanding of what I wanted repaired and then arranged a ride home for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for sharing this great feedback with us. We feel our service department is what makes Mike Reichenbach Ford Lincoln special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com
Friendly and helpful attitude.
No nonsense approach to finding out what you want, discussion on all the options available to you and giving you a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nelson, thank you for your kind words. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Shane Hammonds Service Manager 843-664-4141 shaneh@toughnameeasydeal.com